Guest Reviews
★★★★★ 4.8 of 5 average
2024 February snowbird
by Coopersville MI
★★★★★ 5 of 5
Overall Comment
It was nice. The weather could have been better. We were told this February was an unusual cold month. The beaches were beautiful and the condo was very nice. Staff was very friendly.
Submitted on Mar 2, 2024
Response from Holiday Surf and Racquet Club
Barb,
Thank you for sharing your experience with us. We're delighted to hear that despite the unusual cold weather in February, you still had a nice stay and enjoyed the beauty of the beaches. It's always a pleasure to know that our guests find our condos comfortable and appealing.
We appreciate your kind words about our staff's friendliness. Providing a warm and welcoming environment is a top priority for us, and it's rewarding to know that our team contributed positively to your experience.
While we can't control the weather, we're glad you were able to make the most of your time at Holiday Surf & Racquet Club. We hope to have the pleasure of hosting you again in the future, perhaps during a season with more favorable weather.
If there's anything specific you'd like to share or if you have any preferences for your next visit, please don't hesitate to reach out to our Guest Services Team.
Warm regards,
Holiday Surf & Racquet Club Guest Services Team
Great experience on the beach in the winter
by Lombard IL
★★★★★ 5 of 5
Overall Comment
We are from Lombard IL and wanted to be someplace warm(er) for part of the winter. We enjoyed being on the beach and liked the amenities at Holiday Surf - pool, shuffleboard and pickleball). It was nice having staff on the property. There was a power outage after a storm (tornado may have passed nearby). It would be nice to have a generator for the property as the building to the West has. There was some dispute about the snowbird rate and I was not able to make a reservation loner than 14 days on the website - I should have called.
Submitted on Feb 4, 2024
Response from Holiday Surf and Racquet Club
James,
Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your winter stay at Holiday Surf & Racquet Club and took advantage of the amenities, including the beach, pool, shuffleboard, and pickleball.
We appreciate your feedback regarding the power outage and will certainly consider your suggestion for a generator to enhance our property's resilience during such situations.
We apologize for any confusion regarding the snowbird rate and the reservation duration on the website. Your feedback is valuable, and we'll review our processes to ensure a smoother experience for our guests in the future.
Should you plan another visit, please feel free to contact us directly. We look forward to welcoming you back for another fantastic beach getaway.
Warm regards,
Holiday Surf & Racquet Club Guest Services Team
Beach stay 2023
by Yazoo City MS
★★★★★ 5 of 5
Overall Comment
Our stay was great! We have been coming to HSR for many years. Always a good experience. Loved this unit because it had a washer and dryer. The staff was very helpful.
Submitted on Sep 12, 2023
Response from Holiday Surf and Racquet Club
Clark,
Thank you for once again choosing Holiday Surf & Racquet Club. We are so happy to hear that you had a great stay and another good guest experience with us. It's always pleasure to welcome you and we look forward to seeing you soon.
Holiday Surf & Racquet Club Guest Services Team
Favorite Unit!
by Benton AR
★★★★★ 5 of 5
Overall Comment
We go to Destin once a year and this has been our favorite unit so far! We are hoping to book again for next summer!
Submitted on Jun 22, 2023
Response from Holiday Surf and Racquet Club
Hi there, Frances, and thank you for your review! We are so happy to hear that you have found your new favorite unit at Holiday Surf and that you enjoyed your recent stay with us! We look forward to your return next year!
FUN GIRLS TRIP!
by Oxford MS
★★★★★ 5 of 5
Overall Comment
We had a wonderful time here as usual! Weather & water were perfect also
Submitted on May 18, 2023
Response from Holiday Surf and Racquet Club
So glad that you and your girls had a great stay with us. We look forward to hosting you again soon!
Great vacation!
by Anahuac Tx
★★★★★ 5 of 5
Overall Comment
Our unit was the perfect location for beach access. Would definitely stay here again!
Submitted on Jun 27, 2022
Response from Holiday Surf and Racquet Club
Lauren,
Thank you for letting us know that you had a great vacation! We are pleased you enjoyed your stay and we look forward to welcoming you back again.
Holiday Surf & Racquet Club Guest Services Team
Too many trinkets, not enough necessary, but, still a great stay!
by Knoxville TN
★★★★★ 5 of 5
Overall Comment
Stayed at HSRC for over 40 years. This unit needed a little attention to the clustered closets(extra bed pillows, blankets,old pictures) Kitchen had too many trinkets on the countertops. No towel bars or toilet paper holders in either one of the bathrooms. I would choose another unit the next time, even with the stacked washer and dryer. Second bedroom furniture arranged poorly, bathroom door was blocked.
Submitted on May 4, 2022
Response from Holiday Surf and Racquet Club
Debbie,
Thank you for choosing Holiday Surf & Racquet Club for 40 years. We appreciate your feedback on unit 102. The Guest Services Team has sent your comments to the management team so that the concerns mentioned can be addressed. Your feedback is valuable and thanks to you for being one of our most loyal guests.
Holiday Surf & Racquet Club Guest Services Team
Always back for fun!
by Jay OK
★★★★★ 5 of 5
Overall Comment
This was our second time back and it was fantastic as always!
Submitted on Sep 20, 2021
Response from Holiday Surf and Racquet Club
Hi John,
Thank you for once again choosing Holiday Surf &Racquet Club to host you. We are pleased to hear that you had a fantastic stay and we look forward to welcoming you back soon.
Holiday surf & Racquet Club Guest Services Team
Sub par and Overpriced
by Dallas TX
★★★☆☆ 3 of 5
Overall Comment
The front desk employees are proof that customer service is not an important value to this rental property owner. Our condo was outdated, old furniture, not very clean. For the price we paid, I had higher expectations. A new plastic, clear shower curtain only cost $5 and the one on our shower looks like it was never replaced. The living room TV speakers have blown out so watching a movie at night had terrible sound quality. We did like the convenience of being on the first floor and walking straight from the patio to the beach.
Submitted on Aug 25, 2021
Response from Holiday Surf and Racquet Club
Dominique,
We are sorry to hear that you were displeased with your stay. We do appreciate you leaving us your feedback. We will be taking a closer look to see what improvements can be made for better guest quality. You are a valued guest and we would love another opportunity to host you again.
Holiday Surf & Racquet Club Guest Services Team
Family Vacat 2021
by Bartlett TN
★★★★☆ 4 of 5
Overall Comment
Had a Great week in Destin. Love the size and convenience of the Holiday Surf & Racquet. My only complaint is that our unit needed some updating. The stove was broke and maintenance was already aware. They replaced it with another used stove from somewhere else in the property. The used stove did not cook well at all. The oven burnt our bread and the stove top cooked really hot. The microwave was missing the handle to open the door and we only had 3 spoons for the whole unit. The only vacuum had a broke handle and was unusable. We love this property but some more money needs to be invested in the updates.
Submitted on Jul 19, 2021
Response from Holiday Surf and Racquet Club
Robyn,
Thank you so much for your feedback. We would like to apologize again for these issues. Guest's quality of stay is a top priority at Holiday Surf & Racquet Club and we are constantly working on improving in that area. We are actively looking to see if there are more changes that can be done to improve our guest experince. We value you and we hope to have the chance to welcome you back.
Holiday Surf & Racqut Club Guest Services Team
Not the property it normally is
by Cincinnati OH
★★★★☆ 4 of 5
Overall Comment
They normally run a great family oriented property and enforce their rules. This trip however, people were smoking on their balconies, flipping butts into the grass, smoking in the walkways. Smoking by the tennis courts, smoking all over the beach..For those of us who can’t stand smoke, the only safe place was in our room or the lobby. Several members of our group had items stolen..shoes, items from the laundry..perhaps they are short staffed like many places and simply don’t have the personnel to enforce the rules..the beach chairs were a nightmare, an absolute disaster trying to get your chairs every day. We were spoiled to have Scott for many many years, the beach manager now was really struggling with all the hot tempers and Karen’s out there. Next year our group will like stay somewhere else for the first time ever. Hopefully they get the place back on track.
Submitted on Jul 13, 2021
Response from Holiday Surf and Racquet Club
Wendell,
Thank you so much for your feedback. We would like to apologize for the negative guest experience that you had during your stay. This year we did see a different crowd than usual, This occurrence was for the whole of Destin this year. Holiday Surf & Racquet Club will continue to strive to maintain our family-friendly environment. You are a valued guest and we would love to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services
Good Vacay
by Franklin TN
★★★★★ 5 of 5
Overall Comment
Beautiful weather and great vacation. Beach, pool, and facilities clean and well maintained. Unit we stayed in could use updating. Furniture was a bit worn and kitchen needed refurbishing.
Submitted on Jun 6, 2021
Response from Holiday Surf and Racquet Club
David,
Thank you for taking the time to leave us a review. Your feedback helps us to know how we can improve the quality of our guest's stays. We will be looking into these concerns to see how we can best move forward.
Holiday Surf & Racquet Club Guest Services Team
Lovely Stay
by St. Louis MO
★★★★★ 5 of 5
Overall Comment
This is our second visit to this rental. We have enjoyed our stay both times. Love the walk out to the beach and it is well equipped. We wish there were more places to hand towels on the porch and a mat at the back door but other then they we would stay again when/if we return to Destin.
Submitted on Mar 24, 2021
Response from Holiday Surf and Racquet Club
Maura,
Thank you for choosing Holiday Surf & Racquet Club. We are pleased to hear that you have enjoyed both of your visits with us. We also appreciate your feedback. Your feedback helps us to identify the areas in which we can approve upon. We will look into your suggestions to see how we can better accommodate the requests mentioned. You are a valued guest and we look forward to welcoming you back soon.
Holiday Surf & Racquet Club Guest Services Team
great time
by Kendalville IN
★★★★★ 5 of 5
Overall Comment
We had a great time and really enjoyed the condo and location
Submitted on Apr 16, 2018
We had a great week in Destin!
by Saint Charles MO
★★★★★ 5 of 5
Overall Comment
The condo was in a great location, easy access to the beach and local activities. The room was updated and in good shape...just a couple small issues but nothing to hinder the week.
Submitted on Sep 25, 2017
Clean and Nice
by Strawberry Plane TN
★★★★★ 5 of 5
Overall Comment
Very clean. Nice to have your own washer and dryer. Only down side was that this was on the 1st floor and cant see the ocean. Other than that we had a great stay and would definitely return in the future.
Submitted on Jul 11, 2017
Baby blue 102
by Arlington TN
★★★★★ 5 of 5
Overall Comment
Some issues but a great place to stay. Too much baby blue color paint for our liking. The pot style coffee maker and the stove burner eyes were both very rusted and worn. The Air went out on day 3, but the staff was attentive and sent technicians out in the evening and came back the next morning and it was repaired. Holiday surf also credited us 100.00 that we did not ask for, for our inconvience. We have stayed at holiday surf over 20 years in many different rooms. We have never been disappointed and this time was no different, between staff members like Anastasia and maintenance we would still highly recommend holiday surf. Scott and the beach staff looked out for everyone's safety, and had plenty of chairs and umbrellas. Thanks for a great vacation.
Submitted on May 30, 2017
Response from Holiday Surf and Racquet Club
Since your stay, the coffeemaker and oven have been replaced. Thank you for your feedback and kind words about the staff.
Enoyed our stay. Great rental. Great location.
by Walker Louisiana
★★★★★ 5 of 5
Overall Comment
We had a great stay. This unit is sooooo close to the beach access. Makes it super easy to run back if needed. Front desk was very helpful with anything we needed. We will def consider renting here again.
Submitted on Apr 23, 2017
Response from Holiday Surf and Racquet Club
Being just steps away from the beach is perfect! We are very glad the front desk was there for you! Please let us know when you would like to book your next stay with us. :)-Holiday Surf and Racquet Club
Perfect!
by Keller TX
★★★★★ 5 of 5
Overall Comment
We had our best family vacation yet!
Submitted on Apr 16, 2017
Response from Holiday Surf and Racquet Club
That is great to hear!! We are so glad you and your family had a great stay with us! Please let us know when can book your next family vacation!-Holiday Surf and Racquet Club
Great stay!
by Piqua OH
★★★★★ 5 of 5
Overall Comment
Very comfortable and easy access to beach and pool!
Submitted on Mar 7, 2017