Guest Reviews
★★★★★ 4.9 of 5 average
3/5 stars
by Lowell MI
★★★★☆ 4 of 5
Overall Comment
Condo was okay. Our feet were VERY dirty just an hour into walking around the condo. Not sure the last time floors were cleaned. Bathroom was not clean if you looked close. Particularly around the toilet. Overall condo was okay. Drains never drained... sinks always backed up. Would likely choose another condo next time. We liked the facility. Nice gym, lobby and laundry.
Submitted on Apr 6, 2024
Response from Holiday Surf and Racquet Club
Aubrey,
Thank you for sharing your feedback with us. We're sorry to hear that your experience during your stay did not meet your expectations. Cleanliness is of utmost importance to us, and we apologize for any inconvenience caused by the floors and a lack of cleanliness in the bathroom. We will address these issues with our cleaning staff to ensure they are properly addressed moving forward.
Additionally, we apologize for the inconvenience caused by the drains not draining properly. We will have our maintenance team look into this issue right away to ensure it is resolved for future guests.
We're glad to hear that you liked the facilities such as the gym, lobby, and laundry. However, we understand your decision to likely choose another condo for your next stay.
If you would like to discuss your concerns further or if there's anything we can do to regain your trust and improve your experience, please don't hesitate to reach out to us directly. We value your feedback and are committed to making necessary improvements.
Warm regards,
Holiday Surf & Racquet Club Guest Services Team
Our stay
by Newburg MD
★★★★★ 5 of 5
Overall Comment
It was a great vacation! Everything was perfect. The workers were kind and very professional. The suite was clean and up to date. The only issue was every day after being told to stop, kids kept playing ball in the pool.
Submitted on Apr 2, 2024
Response from Holiday Surf and Racquet Club
Donna,
Thank you for choosing Holiday Surf & Racquet Club for your vacation and for taking the time to share your experience. We're so pleased to hear that you had a great vacation and that everything was perfect during your stay.
We're delighted that you found our workers to be kind and professional, and we're pleased that you found the unit clean and up-to-date.
We apologize for any inconvenience caused by the issue with kids playing ball in the pool. We understand the importance of maintaining a peaceful and enjoyable environment for all our guests, and we'll address this matter with our staff to ensure that appropriate measures are taken to enforce pool rules in the future.
Thank you again for your feedback, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.
Warm regards,
Holiday Surf & Racquet Club Guest Services Team
September visit
by Cleveland TN
★★★★★ 5 of 5
Overall Comment
Wonderful place, people, location. Will definitely be back!!
Submitted on Oct 10, 2023
Response from Holiday Surf and Racquet Club
Gail,
Thank you for your fantastic review! We're very pleased to hear that you had a wonderful experience during your stay, and that you appreciated our place, our team, and the location. We look forward to welcoming you back for another memorable visit in the future. Your kind words are greatly appreciated, and we can't wait to host you again!
Holiday Surf & Racquet Club Guest Services Team
Great room/Nice stay
by Texarkana AR
★★★★★ 5 of 5
Overall Comment
It was perfect for me and my husband. Bed and pillows were exceptionally comfortable.
Submitted on Jul 23, 2023
Response from Holiday Surf and Racquet Club
Lisa,
We are so happy to hear that unit 313 was the perfect condo for you. You were an amazing guest and we look forward to welcoming you back soon.
Holiday Surf & Racquet Club Guest Services Team
Great stay!!
by Grosse Pointe Woods MI
★★★★★ 5 of 5
Overall Comment
Our place was exactly as pictured! It was very clean and had everything we needed. Would stay again!
Submitted on Apr 3, 2023
Response from Holiday Surf and Racquet Club
Corey,
Thank you for being our guest. We are so pleased that unit 313 was as expected., You were an awesome guest and we hope to welcome you back soon.
Holiday Surf & Racquet Club Guest Services Team
Price is right
by Fort Worth TX
★★★★☆ 4 of 5
Overall Comment
Perfect for a family of 4. Clean. Safe. Easy access.
Submitted on Sep 25, 2022
Response from Holiday Surf and Racquet Club
Christal,
Thank you for being our guest. We are pleased that you enjoyed your stay and we hope to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Good location on the beach
by Houston TX
★★★★★ 5 of 5
Overall Comment
Location was great. Right on the beach. Restaurants and shops were just a few minutes away. Condo was nice. Had cups, plates, coffee maker, toilet paper, towels. We only had to bring food, drinks and beach towels. It was just enough room for 4 people but my 2 kids did not like sleeping on the sofa bed. Other than that, it was great.
Submitted on Jul 20, 2022
Response from Holiday Surf and Racquet Club
Pablo,
Thank you for staying with us at Holiday Surf & Racquet Club. We are very pleased that you enjoyed your stay. We do understand how sleeper sofa beds may not be the comfiest for two kids but if ever you need a blow-up mattress for any of your future stays please contact the front desk.
Holiday Surf & Racquet Club Guest Services Team
HolidaySRC_052022SF
by Oakville MO
★★★★★ 5 of 5
Overall Comment
Very good, for the most part; nice apartment w plenty of amenities, incl nearby pool and beach. A couple of hiccups, one of which (water shut-off on Thursday) which was a minor inconvenience. One thing bugs me, though, which was the lack of any coffee mugs/cups - used glassware. How does such a well-appointed (otherwise) apartment not have coffee cups? Had a very good time, overall, and will recommend this resort to family and friends.
Submitted on May 23, 2022
Response from Holiday Surf and Racquet Club
Stephen,
It's so awesome to hear that you had a very good time during your stay. We apologize for the lack of coffee mugs in the unit at that time. All of the dishes for our rentals are now uniformed to avoid this issue in the future. We would like to thank you again for your patience and understanding due to the water shut-off to fix a maintenance issue. You are a valued guest and we look forward to welcoming you back again.
Holiday Surf & Racquet Club Guest Services Team
Nice room Semi-private balcony
by Sylva NC
★★★★★ 5 of 5
Overall Comment
The room was fine, however the balcony wasn't advertised or shown in pictures as to being somewhat semi-private. This condo is located in the V section of the complex and the balcony in the adjacent room is right there in your face. Not very private is you like to relax at the end of the day on the balcony and watch the ocean. Room was nice and have no complaints with. The staff at the complex was more that accommodating about getting us another room with a private balcony. I would recommend this property if you didn't mind another balcony in such close proximity.
Submitted on Mar 22, 2022
Response from Holiday Surf and Racquet Club
Hi Kimberly,
Thank you for staying with us at Holiday Surf & Racquet Club. We really appreciate your feedback. Yes, Our balconies in the V of the building are a little closer to each other. We apologize for not having pictures depicting the proximity better. We do have a building map on our website so guests can see where units are and which ones are in the V. You are a valued guest and we hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Lovely Holiday
★★★★★ 5 of 5
Overall Comment
Our Destin condo was a pleasant spot to stay...very clean and well appointed. Holiday Surf and Racquet Club - right on the beach with courts for tennis/pickle ball and shuffleboard courts. Amazing beach! We were not informed of the construction and repair work going on prior to booking. Our floor was affected by some of the renovations with no access to the floor except the stairwell for over a week and difficult for my partner who has mobility issues. If a walker or wheelchair was needed, he would not have been able to leave our unit... very disappointing to see. In my view, unacceptable. We had two issues in our condo unit-the dishwasher flooded the kitchen floor upon our first use of it. We addressed it with the condo personnel who took it to the owner of the unit. But no repairs were done, thus, no dishwasher to use. The other issue was that the pull-out couch was not suitable for sleeping for anyone. The staff at the condo provided us with a foam mattress to place on it which was a tad better. The owner would do well to buy a new mattress or new sofa bed as well as fix the dishwasher. Overall, if these were attended to, we would return in a heartbeat. We loved our holiday in this location, we loved the unit itself, and we were very pleased with the staff who did what they could do for us that was in their control. We had a good time there. Thank you.
Submitted on Mar 13, 2022
Response from Holiday Surf and Racquet Club
Kathy,
Thank you for staying with us at Holiday Surf & Racquet Club. We appreciate you taking the time to leave us a review and giving us your feedback. We would like to apologize again for the incontinence that our renovations created. We did make sure to post construction updates on our website at , so all guests can be aware of the work that was being done. We will be working on the other concerns you mentioned to see how we can best address them. You are a valued guest and we do hope to host you again soon.
Holiday Surf & Racquet Club Guest Services Team
Response from Holiday Surf and Racquet Club
Kathy,
Thank you for staying with us at Holiday Surf & Racquet Club. We appreciate you taking the time to leave us a review and giving us your feedback. We would like to apologize again for the incontinence that our renovations created. We did make sure to post construction updates on our website, so all guests can be aware of the work that was being done. We will be working on the other concerns you mentioned to see how we can best address them. You are a valued guest and we do hope to host you again soon.
Holiday Surf & Racquet Club Guest Services Team
Great trip
by Murfreesboro TN
★★★★★ 5 of 5
Overall Comment
My Family and I had a great trip at this condo. Great location and plenty to do at resort.
Submitted on Oct 25, 2021
Response from Holiday Surf and Racquet Club
Denise,
Thank you for staying with us. We are happy to hear that you and your family had a great trip and we hope to welcome you back soon.
Holiday Surf & Racquet Club Guest Services Team
Helpful staff!!
by New Iberia LA
★★★★★ 5 of 5
Overall Comment
The front desk staff were very helpful in accomodating us with lodging for an extra night!!
Submitted on Jul 7, 2021
Response from Holiday Surf and Racquet Club
Mary,
Thank you for staying with us at Holiday Surf & Racquet Club. We hope you enjoyed your stay and we look forward to welcoming you back soon.
Holiday Surf & Racquet Club Guest Services Team
Family vacations
by Brandon FL
★★★★★ 5 of 5
Overall Comment
The place needs slight renovation and the A/C unit wasn’t working at times.
Submitted on Jun 22, 2021
Response from Holiday Surf and Racquet Club
Luz,
Thank you for staying with us at Holiday Surf & Racquet Club. We appreciate you taking the time to leave us a reservation. The A/C issues in this unit have been addressed and we hope we were able to respond to any issues in an efficient time.
Holiday Surf & Racquet Club Guest Services Team
Home Away From Home
by Jeffersonville IN
★★★★★ 5 of 5
Overall Comment
Great place to stay in Destin area.
Submitted on Jun 3, 2021
Response from Holiday Surf and Racquet Club
Belinda,
We are happy to be your home away from home and we hope to look forward to welcoming you back soon.
Holiday Surf & Racquet Club Guest Services Team
Spring Break
by Mount Juliet TN
★★★★★ 5 of 5
Overall Comment
We had a wonderful experience. Lots of space, very clean and lots of nice amenities. In the heart of Destin, so near many attractions, which is nice.
Submitted on Mar 27, 2021
Response from Holiday Surf and Racquet Club
Dan,
Thank you for choosing Holiday Surf & Racquet Club. We are pleased to hear that you had a wonderful experience while staying with us and we hope to welcome you back soon.
Holiday Surf & Racquet Club Guest Services Team
Great
by Hickory KY
★★★★★ 5 of 5
Overall Comment
We had never been to Destin before and we really enjoyed our stay at holiday surf and racket club
Submitted on Mar 16, 2021
Response from Holiday Surf and Racquet Club
Philip,
Thank you for choosing Holiday Surf & Racquet Club. We are pleased to hear that you enjoyed your stay and we hope to welcome you back soon.
Holiday Surf & Racquet Club Guest Services Team
Beautiful rental
by Destin FL
★★★★★ 5 of 5
Overall Comment
Property feels like home away from home. We like new floors. Just need little more remodeling and upgrades.
Submitted on Oct 21, 2019
Response from Holiday Surf and Racquet Club
Maryana,
Thank you for staying with us at Holiday Surf & Racquet Club. We appreciate your feed back and we will be sure to look into your suggestion. We enjoyed having you as our guest and we hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Vacation 2019
by Flushing MI
★★★★★ 5 of 5
Overall Comment
It was wonderful. Our room was very clean & spacious. It was decorated very nicely. The staff was very friendly & helpful. We had a wonderful time!
Submitted on Apr 8, 2019
Nice Place to Stay
by Madison IN
★★★★★ 5 of 5
Overall Comment
This unit was small, but worked out well for just my wife and I. It was clean, and view of the ocean was nice. A couple of little things would have made it a bit nicer, such as having filters for the coffee pot, but overall our stay was outstanding.
Submitted on Nov 6, 2018
Love Holiday Surf and Racquet!
by Bethlehem GA
★★★★★ 5 of 5
Overall Comment
We have been staying here for over 20 years and love the location, the umbrella and chairs on the beach ( thank you Scott) and the pool ( beach side). Also love the free DVD movies!
Submitted on Sep 30, 2018
Response from Holiday Surf and Racquet Club
We are very glad to hear that you enjoyed your stay and the amenities that we provide by renting through Holiday Surf! Let us know when you are able to come back down!
Thank you- Holiday Surf and Racquet Club
Destin Summer 2018
by Covington GA
★★★★☆ 4 of 5
Overall Comment
Relaxing beach vacation
Submitted on Sep 1, 2018
Response from Holiday Surf and Racquet Club
We are very glad to hear that you enjoyed your stay at Holiday Surf! We appreciate your feedback! We look forward to your return visit!
Thank you- Holiday Surf and Racquet Club
Great vacation
by Monroeville AL
★★★★★ 5 of 5
Overall Comment
It was great,weather was nice. Holiday Surf is in a great location. Very nice rooms. Staff great help. Easy to check in and out. Enjoyed my stay.
Submitted on Jun 2, 2018
fun times
by Poplar Bluff MO
★★★★★ 5 of 5
Overall Comment
awesome
Submitted on Apr 21, 2018
This place is a must!
by Georgetown KY
★★★★★ 5 of 5
Overall Comment
100% satisfaction. Amazing staff. Perfect location. Perfect for families.
Submitted on Oct 22, 2017
Best vacation site yet!
by Anniston AL
★★★★★ 5 of 5
Overall Comment
Great Front Desk team! Friendly and Knowledgeable! Linen exchange on MON & THU is excellent idea! The 1bd/1ba was fresh and clean with the exception of black hairs in each sink and on countertops. Contractor had installed bathroom sink lighting fixture upside down instead of resetting the box in the restricted space on the wall? Hole in wall above kitchen sink from dropping a power cable for light over kitchen sink. Glass and mirrors clean. Fridge/freezer and all kitchen amenities clean and in good order. Mr. Coffee brand coffee maker needs to be replaced, as it is missing a valve on the bottom of the filter basket.
Submitted on Sep 9, 2017
good time
by Saint Peters MO
★★★★★ 5 of 5
Overall Comment
Could not have been happier with our vacation rental
Submitted on Jun 24, 2017