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Guest Reviews
★★★★★ 4.7 of 5 average
Holiday Surf and Racquet Club Review
by Nashville TN
★★★★☆ 4 of 5
Overall Comment
The overall condition of the unit was good. There are a few design flaws in the bedrooms for access to the closest and bathrooms. The cleaning crew missed a couple of spots in their general cleaning. However, the ownership needs to do a deep cleaning of the dishes in the cabinets and items not covered by the cleaning crew. The property was under construction during our stay because winter is the only good time to do construction on these buildings and grounds. I believe the status of the construction should be disclosed on the rental information and not be a surprise to guest when they arrive.
Submitted on Feb 15, 2022
Response from Holiday Surf and Racquet Club
Pamela,
Thank you for staying with us at Holiday Surf & Racquet Club. We appreciate you taking the time to leave us a review. Your feedback is very valuable and helps us to target areas that we can improve. first, we would like to apologize for the inconvenience of the construction going on while we are making improvements to the property. We do have a construction notice on our website's home page to inform guests of what we are doing here on property We are also in constant communication with our housekeeping team and we will make sure to communicate these issues with housekeeping. With your feedback, we will make sure we continue to strive to create the best guest experience possible. You are a valued guest and we hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Stay in Destin
★★★★★ 5 of 5
Overall Comment
It was a good stay. But we left a James Avery necklace hanging on wicker shelf where tv is and I called twice and no one every called me back to left me know if they found it. It was a $200 necklace Someone one took it and that I wasn’t happy with.
Submitted on Sep 4, 2021
Response from Holiday Surf and Racquet Club
Cindy,
Thank you for choosing Holiday Surf & Racquet Club. We are pleased to hear that you had a good stay. We have guests leave high valued items all the time and when found we ship them back this included jewlery. We will have someone go and do another detailed look in this unit especially the wicker shelf. We currently have a guest in that unit but once they check out we will have someone look again and give you a call. We do apologize that you have not received a response and we will correct that error. You are a valued guest and we look forward to welcoming you back soon.
Holiday Surf & Racquet Club Guest Services Team
Awesome Vacation!
by Bentonia MS
★★★★★ 5 of 5
Overall Comment
Great vacation with friends and family!
Submitted on Jul 15, 2020
Response from Holiday Surf and Racquet Club
Chevis,
Thank you for staying with us at Holiday Surf & Racquet Club. We are so happy to hear that you had an awesome stay with your family and friends and we hope to welcome you all back soon.
Holiday Surf Racquet Club Guest Services Team
Family Vacation
by Trussville AL
★★★★☆ 4 of 5
Overall Comment
The property and location were very nice, however the unit itself needed some updates. The beds were very old, uncomfortable and noisy. The couches were also very worn and uncomfortable. Other than than the unit was nice and well maintained.
Submitted on Jun 23, 2020
Response from Holiday Surf and Racquet Club
Kelli,
Thank you for your feedback. You are a valued customer and we will look into changes that can be made to help make the quality of our guest stays better. We do hope you enjoyed your visit with us and we hope to welcome you back soon.
Holiday Surf & Racquet Club Guest Services Team
A Wonderful Time
by Dallas TX
★★★★★ 5 of 5
Overall Comment
We had a wonderful time at Holiday Surf and Racquet Club. The access to the beach is amazing and having the beach chairs included when you book direct is a wonderful treat. We traveled with three children and this condo makes it so easy. The beach is right out the door, great pool, tennis, shuffle board, and free movie rentals makes it where you never have to leave BUT if you decided to leave and explore this condo is located close to everything. One of the most relaxing vacations ever!!
Submitted on Aug 3, 2019
Stayed at HSRC many times....
by Georgetown KY
★★★★★ 5 of 5
Overall Comment
118 has a perfect location! The kitchen is adequate, beds are comfortable. But the furniture is old, (recliner broken, sofas worn out). The internet in the unit was essentially unusable. (We had to go to the lobby to take care of some things that had to be done online.). Overall a good experience. But I might stay in a different unit until this one is updated.
Submitted on Apr 10, 2019
Response from Holiday Surf and Racquet Club
Sanjoy,
Thank you again for choosing Holiday Surf & Racqet Club. Thank you so much for the feedback and we will be sure to communicate with our housekeeping team to address this issue. You are a valued guest and we hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Vacation 2018
by Yazoo City MS
★★★★★ 5 of 5
Overall Comment
It was a good week at HS&R. Updates to the porches look great! Our family rented 12 condos for the week. Some were better updated than others but I’m sure this is a process with owners. We have been coming to HS&zero for 35 years. Always enjoy our stay.
Submitted on Jul 12, 2018
Great place!
by Brookhaven GA
★★★★★ 5 of 5
Overall Comment
Unit was clean. Kitchen was well-stocked. We will definitely consider staying here again in the future.
Submitted on Apr 25, 2018
How our vacay went
by Westport IN
★★★★★ 5 of 5
Overall Comment
It was very nice. We had a great time.
Submitted on Oct 22, 2017
Love the Location
by Bartlett TN
★★★★☆ 4 of 5
Overall Comment
We love staying in a two bedroom unit on the 1st floor. This unit was clean, but needed to be updated. We had the bare minimum amount of utensils in the kitchen. I will come back again, but would probably try to get different unit.
Submitted on Jun 20, 2017
Response from Holiday Surf and Racquet Club
Robyn,
Thank you so much for your feedback. We would like to apologize again for these issues. Guest's quality of stay is a top priority at Holiday Surf & Racquet Club and we are constantly working on improving in that area. We are actively looking to see if there are more changes that can be done to improve our guest experince. We value you and we hope to have the chance to welcome you back.
Holiday Surf & Racqut Club Guest Services Team