Guest Reviews
★★★★☆ 4.1 of 5 average
Review of unit 214 - June 29-July 6, 2024
by SNELLVILLE GA
★★★★☆ 4 of 5
Overall Comment
The AC was great.
Ocean view was good - but could not see the beach since it was 2nd floor.
Balcony furniture could use an update.
The mirrors!! Especially in the bed room need to go.
Unit was comfortable- but for the same price as updated units - it felt dated.
We didn’t use the kitchen much - so I’m not sure if it was well stocked. Basic essentials were fine.
Submitted on Jul 21, 2024
Response from Holiday Surf and Racquet Club
Robyn,
Thank you for your review and for highlighting the positive aspects of your stay. We’re pleased to hear that you enjoyed the AC and found the ocean view enjoyable, even though it was from the 2nd floor. For the best beach views, higher floors, such as the 3rd and above, typically offer more expansive sights.
We appreciate your feedback regarding the balcony furniture and mirrors. Your comments have been noted, and we will consider them for future updates. We’re glad the unit was comfortable and that the basic essentials in the kitchen were satisfactory. We hope to have the chance to provide you with a more updated experience on your next visit.
Best regards,
The Holiday Surf and Racquet Club Guest Services Team
214
by Wheelersburg Oh
★★★★☆ 4 of 5
Overall Comment
Room needs major updates .
Submitted on Jul 6, 2024
Response from Holiday Surf and Racquet Club
Paige,
Thank you for your feedback. We apologize unit 214 did not meet your expectations. Guest satisfaction is important to us, and we appreciate your input.
We continuously strive to improve our accommodations and facilities based on guest feedback, and we will certainly take your comments into consideration for future enhancements.
We hope you still enjoyed your overall stay with us and that you had a pleasant time in Destin. If you choose to stay with us again, we would love the opportunity to provide you with a better experience.
Warm regards,
Holiday Surf & Racquet Club Guest Services Team
stay at holiday
by Wesson MS
★★★★★ 5 of 5
Overall Comment
This condo was average. Nothing fancy but it was clean. The cons were that the ice maker didn't work and they never had ice available downstairs as well as no ice machine. This was a huge inconvenience. Overall the room was clean and there was extra sheets and towels. The free beach service was great. The people at the front desk were very friendly.
Submitted on Jul 26, 2023
Response from Holiday Surf and Racquet Club
Joanna,
Thank you for taking the time to give us your feedback. We would like to apologize for the issues with the icemaker. That issue has been fixed. We do hope you enjoyed your stay. We look forward to welcoming you back again soon.
Holiday Surf & Racquet Club Guest Services Team
July 4th weekend
by Monticello Ga
★★★★☆ 4 of 5
Overall Comment
Great location, nice staff, filthy room. I would recommend the property but not that unit. We had to buy a mop and cleaning supplies to clean it the first day. The floors were disgusting.
Submitted on Jul 7, 2023
Response from Holiday Surf and Racquet Club
Amber,
We enjoyed having you as our guest at Holiday Surf & Racquet Club. Thank you for taking the time to leave us a review and your feedback. We would like to apologize for any issues experienced during your stay. If anytime there is a housekeeping or maintenance issue please notify the front desk so we can resolve any concerns right away. Each unit at Holiday Surf is individually owned, so we have passed along your concerns to the owner of the unit and asked that some updates be made. You are a valued guest and we hope to welcome you back again.
June Family Vacation
by Stanton KY
★★★★★ 5 of 5
Overall Comment
We love this condo. This is our 2nd year staying here. Some of our favorite things about this place. It's located off the main strip so it has more of a private feel to it. Not a wild crew like some in PCB. Everyone is super friendly including the staff. Only con I have for this Unit is the couch is very flat and not comfy to sit on. The King size bed really needs to be replaced. We noticed it was leaning and when I checked to see why I saw it was being held up by Bricks! Other then that it always has everything we need and is beach front. Will be back!!
Submitted on Jul 4, 2022
Response from Holiday Surf and Racquet Club
Ashley,
Thank you for letting us welcome you back again to Holiday Surf & Racquet Club. We appreciate you taking the time to leave us a review and your feedback. We would like to apologize for the issue with the bed as we a currently working on getting that taken care of. We will also be sure to address your other concerns as well. You are a valued guest and we hope to have the chance to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Room #214
by st. charles MO
★★★☆☆ 3 of 5
Overall Comment
We love Destin - however this room needs some deep cleaning - the area rug is filthy & should be thrown out - the floors were also filthy & needs steam cleaning (bottom of our socks were black), the springs in the sofa sleeper are broke and stains on the upholstered chair. The kitchen was clean & the bed sheets were clean. The pool was very nice & furniture around the pool was nice. However I would not recommend this Condo unit #214 to anyone.
Submitted on Jun 10, 2022
Response from Holiday Surf and Racquet Club
James,
Thank you so much for your feedback on unit 214. We would like to apologize for the cleaning issues that you experienced during your stay. We have relayed your feedback to management and housekeeping in order to correct the concerns that you mentioned. You are a valued guest and we hope to have the chance to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Vacation
by Indianapolis IN
★★★★★ 5 of 5
Overall Comment
Good location, floors were dirty, wall socket in bedroom came out of wall when I tried to plug something into it, a couple of light bulbs out in bathroom. Could not find switch for garbage disposal. Overall the condo was very quiet.
Submitted on May 18, 2022
Response from Holiday Surf and Racquet Club
Harvey,
Your feedback is very valuable to us. We apologize that there were issues with the floors and that there were light bulbs out in the bathroom. Our front desk, Housekeeping team, and Maintenance team will fix any issues are concerns that arise during a guest's stay. We enjoyed having you as our guest and we hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Love the atmosphere and community
by Gallatin TN
★★★★☆ 4 of 5
Overall Comment
Love this community and atmosphere works out perfect for my family. I stayed here last year so decided to come back. Unfortunately, I wasn't able to get the same room as last year��. This particular init wasn't as nice. Not as clean,dusty ceiling fan,broken blinds, cracked glass door mirror, tub flooding when we showered A few issues Lucky we didn't spend much time in the room. But we managed
Submitted on Jul 22, 2021
Response from Holiday Surf and Racquet Club
James,
Thank you for once again choosing Holiday Surf & Racquet Club. We really appreciate your feedback. If there are ever any issues that arise during your stay please let us know. Our staff will make sure they are taken care of efficiently. Holiday Surf & Racquet Club makes the guest's quality of stay a top priority. We will be sure to look to make sure all of these issues have been addressed, You are a valued guest and we hope to have the chance to host you again soon.
Holiday Surf & Racquet Club Guest Services Team
Dissappointed
by Monroe GA
★★★☆☆ 3 of 5
Overall Comment
We have been coming to HSRC for about ten years. We have loved all the units previously. When we arrived the bed had only sheets. There was a thin blanket in the closet that we used. The bedroom furniture was extremely outdated and the bed felt somewhat unsteady and with minimal support. The tile floor throughout was sticky and had some sand There were no rugs in the unit except a small one under the coffee table. The cookware was extremely worn. The refrigerator door was on the wrong side. We were trapped between the wall/frig
when door was open. This second floor unit was directly above the pool and tables so there was no privacy on the balcony.
Submitted on Jun 28, 2021
Response from Holiday Surf and Racquet Club
Karen,
Thank you so much for taking the time to leave us a review. Your feedback is very valuable to us. We are addressing the concerns mentioned in your review. At Holiday Surf & Racquet Club we are committed to making sure our guests have the best quality stay possible. You are valued and we hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Outdated
by Crowley LA
★★★★☆ 4 of 5
Overall Comment
We were disappointed in the unit. It is outdated and does not seem cared for. However, it was clean and we were happy with that.
Submitted on Jun 6, 2021
Response from Holiday Surf and Racquet Club
Allison,
Thank you for staying with us at Holiday Surf & Racquet Club. We appreciate your feedback. We would love to acquire more feedback from you so we can better target issues for this unit. You are a valued guest and we hope to have the chance to host you again soon.
Holiday Surf & Racquet Club Guest Services Team
Excellent
by Sulligent AL
★★★★★ 5 of 5
Overall Comment
Great place to stay!!! Loved the beachfront view. I give this place a five star!!!
Submitted on May 22, 2021
Response from Holiday Surf and Racquet Club
Robert,
Thank you for your wonderful review! We're very pleased to hear that you had a very nice and clean stay, enjoyed the great beach view, and found our customer service excellent.
It's fantastic that you had a great time at the pool and enjoyed playing pickleball. We’re delighted that you had such a positive experience and look forward to welcoming you back for another enjoyable stay!
Warm regards,
Holiday Surf & Racquet Club Guest Services Team
Good location but very dated unit 214
by Nashville TN
★★★☆☆ 3 of 5
Overall Comment
Our unit, 214, was very out dated and poorly maintained. Rust covered the appliances in the kitchen, the blinds were held together with paper clips and the furniture was old and uncomfortable. We asked to be moved but there were no other units available. Over all the resort was okay but this unit was unsatisfactory. We would not stay here again.
Submitted on Apr 6, 2021
Response from Holiday Surf and Racquet Club
Stan,
Thank you for taking the time to leave us a review. Your feedback helps us to target the areas we can improve in. We will continue to work to see how we can continue to improve this unit so our guests can have the best quality stay. You are a valued guest and we hope to have the chance to host you again soon.
Holiday Surf & Racquet Club Guest Services Team
Very relaxing time on the beach!!
by New Iberia
★★★★☆ 4 of 5
Overall Comment
We have always enjoyed our stay at Holiday Surf and Racquet Club. We have been staying with you for about 20 years. Some units are very nice and some urgently need updating. The only drawback to the beach is having to go out early to secure a beach set up. I wish there were another way to do this.
Submitted on Oct 3, 2020
Response from Holiday Surf and Racquet Club
Mary,
Thank you for staying with us at Holiday Surf & Racquet Club again. We always enjoy having you as our guest. At Holiday Surf & Racquet Club we are continually looking for areas where we can improve our guest quality of stay. We will be sure to stay in communication with the beach service to see how we can best service all guests. You are a valued guest and we look forward to welcoming you back next year.
Holiday Surf & Racquet Club Services Team
Won't be going back
by Catlettsburg KY
★★★☆☆ 3 of 5
Overall Comment
If you value a good night's rest I wouldn't book this room. The master bed and couch we're both uncomfortable. It was hard to sleep through the night and woke up with sore backs. The fridge didn't get very cold. I did like that 2 beach chairs and an umbrella were included with the stay but you had to get to the beach by 7:15am in order to reserve them. It's a first come first serve. If you needed extra chairs you had to pay them everyday. They didn't provide extra toliet paper, paper towels, or trash bags. So if you ran out you had to buy more. The air conditioner worked great so it was always cool which is a plus. It was in a good location as far as driving and it wasn't hard to merge into the main traffic when leaving for dinner in the evening. It was a little bit of a walk to get to the ocean but not too bad. Overall, we would rather pay a little more and get a nicer condo with better beds/amenities.
Submitted on Jul 19, 2020
Response from Holiday Surf and Racquet Club
Caleb,
Thank you for staying with us at Holiday Surf & Racquet Club. We really appreciate all the feedback that you have provided, as this gives us valuable information on how we can improve the quality of our guest stays. We will be looking into how we can make improvements. You are a valued guest and we hope we have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Holiday Surf and Racquet Club 214
by Shelbyville KY
★★★☆☆ 3 of 5
Overall Comment
The overall building and location was good but our room was not. The room was very dated and not well maintained. Furniture and appliances seemed to be the cheapest that they could find. The mattress was like sleeping on plywood. The shower drain didn’t drain well so I removed the drain and cleaned out all the hair. The space just felt dirty.
This review is mainly related to room, the property itself and not the overall property. I did not have much interaction with property staff due to COVID-19.
Submitted on Jul 14, 2020
Response from Holiday Surf and Racquet Club
Sherman,
Thank you so much for taking the time to leave us a review. We really appreciate all of your feedback. We would like to apologize for the unit not being cleaned to the standard that we aspire to maintain for all of our guest check-ins. We will also be sure to look into what changes that can be made for our guest to have a better quality of stay in this unit. You are a valued guest and we do hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Great stay
by Carrollton GA
★★★★★ 5 of 5
Overall Comment
Had good time could tell the office was doing all it could against covaid
Submitted on Jun 30, 2020
Response from Holiday Surf and Racquet Club
Anthony,
Thank you for choosing Holiday Surf & Racquet Club. We are happy to hear that you had a great stay and we hope to welcome you back again soon.
Holiday Surf & Racquet Club Guest Services Team
Great Complex
by BARTLESVILLE OK
★★★★★ 5 of 5
Overall Comment
We had a wonderful time at the Holiday Surf and Racquet Club. The grounds and facility were well maintained. The unit we had was a little dated but clean and just what we needed. I think a unit on the 4th floor and up would have had a better view of the gulf.
Submitted on Aug 1, 2018
Fun at the beach
by Rossville Ga
★★★★★ 5 of 5
Overall Comment
We had a wonderful visit. Destin is beautiful and we can't wait to return for another visit. The weather was beautiful and there is so much to do there and so many great places to eat.
Submitted on Sep 20, 2017