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Guest Reviews
★★★★★ 4.5 of 5 average
Disappointed
by Zanesville Oh
★★★★☆ 4 of 5
Overall Comment
Staff was excellent , very friendly and helpful. The unit was disappointing and not very clean. The ceiling had black stuff in living room. In the bedroom there was a feminine hygiene liner stuck to dresser. Had to have maintenance come and fix mounding around sliding door that was pulled loose. The furniture could develop updated. Looks nice in pictures but stained and worn. I would recommend staying here but not in this unit. I brought friends with me and told them how wonderful this place was and was embarrassed by the unit.
Submitted on Sep 28, 2022
Response from Holiday Surf and Racquet Club
Anita,
We would like to apologize for the issues you experienced during your stay. At Holiday Surf & Racquet Club it is a top priority to provide the best guest experience possible. Your feedback is valuable and we have passed your concerns to management. We do want to make sure all guests are aware to please contact the front desk so any issues including housekeeping can be addressed immediately. You are a valued guest and we hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Good
by Covington GA
★★★★★ 5 of 5
Overall Comment
The condo was nice and clean. But the chairs that come free with your stay is horrible. U have to get up 2 hours early and still not get a chair without groups of people in front of you. I would rethink that whole process cause it’s a complete mess other then that it was a great place to stay I recommend a condo up alittle cause the balcony has no kind of privacy with people walking by
Submitted on Jun 26, 2022
Response from Holiday Surf and Racquet Club
Robbie,
Thank you for being our guest. We appreciate you taking the time to leave us your feedback. We are always trying to come up with better solutions when it comes to the implementation of our beach service. We are currently phasing in a new process to see if we can fix the kinks and we will continue to look for better ways to ensure the best guest satisfaction possible. We enjoyed having you as our guest and we hope to have the chance to welcome you back to HSRC soon.
Holiday Surf & Racquet Club Guest Services Team
217
by Brazil IN
★★★★★ 5 of 5
Overall Comment
We loved the beach and all that Destin had to offer. Hated the crowds.
Submitted on Oct 18, 2021
Response from Holiday Surf and Racquet Club
Sierra,
Thank you for choosing Holiday Surf & Racquet Club for your visit to Destin. We are happy that you got to enjoy the beach and Destin. Usually, around this time, the crowds have thinned out but this has been an unusual year. Wedo hope you enjoyed your stay despite the crowds and we hope to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Great place to stay, just ensure updated condo
by Lafayette LA
★★★★★ 5 of 5
Overall Comment
We loved the location and property for the Holiday Surf and Racquet Club. It is right on the beach and has very nice amenities (beach chairs and umbrella, tennis courts, shuffleboard, etc.) It is also very clean and maintained. The staff are very courteous and friendly.
Our only issue was the condo we were given (217) was outdated. It was clean and neat just could use some updates with the furniture, flooring and especially the beds.
Overall we would definitely stay here again, but would choose a different condo
Submitted on Oct 11, 2020
Response from Holiday Surf and Racquet Club
Troy,
Thank you for staying with us at Holiday Surf & Racquet Club. We really appreciate your feedback and suggestions. At Holiday Surf & Racquet Club we strive to have the best quality of stay possible for all of our guests. We will be sure to look into these concerns. We value you as our guest and we hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Very relaxing time on the beach!!
by New Iberia LA
★★★★★ 5 of 5
Overall Comment
We had a very relaxing time on the beach. Beach chair guys were very pleasant and accommodating. The overall property was very well kept and secure. However, 217 is in desperate need of updating. We stayed in this same unit several years ago and nothing has changed! I am still not understanding the $85 housekeeping fee tacked onto the condo charge. I would think that would be part of the daily charges. I was not happy with that.
Submitted on Jul 14, 2020
Response from Holiday Surf and Racquet Club
Mary,
Thank you for staying with us at Holiday Surf & Racquet Club. We are pleased to hear that you had a relaxing stay and we appreciate your feedback. We will be sure to look into what changes that can be made to ensure the best quality of stay for our guest. We value you as our guest and we hope to have the chance to host you again soon.
Holiday Surf & Racquet Club Guest Services Team
Last Minute Miracle Condo!
by Gallatin TN
★★★★★ 5 of 5
Overall Comment
My husband and I decided at the very last minute to travel to the Destin area and did not secure this condo until 2 days before arrival. Wow! Did we luck out! Everything was perfect! The condo was super clean, had everything we needed, especially in the kitchen. The large balcony with the taller, bar- style chairs was our favorite spot. The 2nd floor balcony is directly overlooking the pool, tennis courts, beach in the background was our beautiful backdrop! Grounds are really well-kept as are the amenities such as tennis courts and shuffleboard courts.
Loved the updated kitchen— so bright and fresh and well accommodated! If we could offer any suggestions at all, replace some of the older wood furniture in the living room with brighter pieces, like the newer, white entertainment center. Also, a little mold in the bathroom, specifically on caulking around tub.
Front desk staff so great and helpful! My husband is high risk for COVID and when we told them that they gave us several baggies of disinfectant wipes, bottle of hand sanitizer and bottle of disinfectant spray! Really sweet group of folks. Also maintenance, who came up to help us with tv remotes and operating the components was super helpful and kind. We plan to come back in the fall!
Thank you for sharing your vacation home! We loved it!
Submitted on Jun 28, 2020
Response from Holiday Surf and Racquet Club
Jennifer,
Thank you for staying with us at Holiday Surf & Racquet Club. We are happy that you enjoyed your stay and we look forward to seeing you in the fall.
Holiday Surf & Racquet Club Guest Services Team
Horrible
by Greenwood MS
★★★☆☆ 3 of 5
Overall Comment
Condo was outdated. Couldn’t take a bath due to broken nozzle. Paid too much money for this dump of a condo
Submitted on Aug 3, 2019
Destin
by Lead Hill Arkansas
★★★★☆ 4 of 5
Overall Comment
We loved the area. The unit we stayed in had issues that were expressed to front desk people several times and never addressed. The tv in bedroom never worked, the burners on stove were not installed properly. There were clothes in the unit.
Submitted on Jun 24, 2019
Response from Holiday Surf and Racquet Club
We appreciate your feedback and will be addressing all issues you described.! We look forward to your return visit!
Long time customer
by Metairie LA
★★★★☆ 4 of 5
Overall Comment
The rooms are always nice, and clean. The no smoking policy is awful and VERY inconvenient. There is NO reason that you shouldn't be able to smoke outside on the balcony and/or at the beach. We had more than one of our group that were delayed check in on time at 4pm but not given that extra time back at check out. We have had a large group that goes every year at the same time renting multiple rooms and the new rules for smoking, the tags for the umbrellas, the late check in are making us question whether or not to keep returning after almost 30 years.
Submitted on Aug 6, 2018
Our favorite place to stay
by philadelphia ms
★★★★★ 5 of 5
Overall Comment
We love Holiday Surf & Racquet Club. We’ve been staying here for the past 10 years. The location on holiday isle is perfect. It’s not far from some great places to eat. Love the beach, and the free umbrella & chairs. We’ve stayed in some very nice condos on this property, this one did need some updating.
Submitted on Jun 21, 2018
Awesome as always!
by Richmond TX
★★★★★ 5 of 5
Overall Comment
We have been staying at Holiday Club & Surf for 3 years and we absolutely love the place. This unit is clean and very convenient. Thank you!
Submitted on Jun 1, 2018
Great Fall Break Vacation!
by Metropolis IL
★★★★★ 5 of 5
Overall Comment
Arrived around 5pm & check-in went seamlessly. I love the new keyless entry system. No more making sure I had a key. I never had any trouble getting a chair on the beach. Beach chair/umbrella staff was nice. The room was very clean. The only thing is that I wish the bathroom had a fan. It got very steamy when taking a shower. Oh, and our balcony light didn't work, but we didn't really care about that. The property is a little dated, but was overall very clean and everything worked properly. Very nice way to spend a week with the family at the beach for a great price!
Submitted on Oct 31, 2017
Summer stay
by Heartland Texas
★★★☆☆ 3 of 5
Overall Comment
I know it was late rental but, it had bad strong raw seafood smell, sofa bed was horrible. Everything else was great
Submitted on Aug 24, 2017
Destin Florida Stay at Holiday and Racquet Club
by Coffeyville Kansas
★★★★★ 5 of 5
Overall Comment
This is not your elite condo, the property description and pictures were accurate. This is a beach condo, perfect for having access to your own private beach area. The public beach is Ok, but you have to find parking. We had lunch at the Back Porch which out their back desk is the public beach, kind of cool eating lunch and watching everyone on the beach. The condo has private parking, security and my own umbrella and two chairs each day. The condo was clean and the doors locked, perfect. This was my first time to Destin and I like my choice.
Submitted on Jul 18, 2017