Guest Reviews
★★★★★ 4.7 of 5 average
Great location, reasonable price, and minor issues overall
by Van Alstyne TX
★★★★☆ 4 of 5
Overall Comment
We were disappointed that the AC was out most of our trip and even when mgmt said it was repaired, we were still pretty hot, especially at night. It stayed about 78 degrees, which is hot. The ice maker never worked for us even after we reported it and they were supposed to repair it. They never showed up. The master bed mattress is awful! We were sore every day and would wake up almost falling off the bed because of the way the mattress slanted down. The price wasn’t extravagant, but even at the rate we paid, the air should work, repairs that were promised should be made, and the mattress really does need to be replaced. Everything else was nice. The location was great, the pool was nice, and overall the condo was ok. We would rent again if at the very least, the mattress was replaced.
Submitted on Mar 15, 2024
Response from Holiday Surf and Racquet Club
Brandi,
Thank you for taking the time to share your feedback with us. We're glad to hear that you appreciated our great location, reasonable pricing, and enjoyed the pool and overall condo experience. However, we apologize for the inconveniences you encountered during your stay. We understand the importance of a comfortable temperature and a fully functional ice maker, and we're sorry for any discomfort caused by the issues with the AC and ice maker. Additionally, we're sorry to hear about your experience with the master bed mattress. Rest assured, we take all guest feedback seriously, and we will address these issues promptly to ensure a more enjoyable experience for our future guests. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable and enjoyable stay. Please don't hesitate to reach out if you have any further concerns or if there's anything else we can assist you with.
Warm regards,
Holiday Surf & Racquet Club Guest Services Team
Nice place
by Rock Hill SC
★★★★★ 5 of 5
Overall Comment
The facilities were clean and family friendly. The rental was very spacious and all the appliances were clean and working wonderfully. The ocean/beach access was great and the kids love every moment of it. One of the things we like about this unit was its location close to restaurants, fun parks and the souvenir stores.
Submitted on Jul 10, 2023
Response from Holiday Surf and Racquet Club
Michael,
We enjoyed having you as our guest at Holiday Surf & Racquet Club. Thank you for taking the time to leave us a review and your feedback. We are so happy to hear that you were pleased with Holiday Surf and your experience. You are a valued guest and we hope to welcome you back again.
A lovely time at the beach
by COLUMBUS MS
★★★★★ 5 of 5
Overall Comment
The unit,313, was very clean upon arrival. The unit had been freshened- the kitchen and bathroom both had been upgraded. That made for a very enjoyable stay.
Submitted on May 29, 2023
Response from Holiday Surf and Racquet Club
Hi there Jane, and thank you for your review of unit 313 at Holiday Surf and Racquet Club! We are happy to hear that you enjoyed your stay, and hope that you will return soon!
Awesome
★★★★★ 5 of 5
Overall Comment
Paradise
Submitted on Oct 10, 2022
Response from Holiday Surf and Racquet Club
Lupe/
Thank you for letting us know that you had an awesome stay! We appreciate the 5-star ratings and we hope to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Awesome Stay (#314)
by Big Sandy TX
★★★★★ 5 of 5
Overall Comment
We truly enjoyed our stay at this location. We had close proximity to several Destin attractions. I would definitely recommend this location.
Submitted on Jun 25, 2022
Response from Holiday Surf and Racquet Club
ShaNell,
We appreciate you taking the time to leave us a review. We are so pleased to hear that you had an awesome stay and we hope to welcome you back again soon.
Holiday Surf & Racquet Club Guest Services Team
Not kid friendly
★★★★☆ 4 of 5
Overall Comment
Overall the facility and our room was clean and kept up. The gym was supposed to open at 6am every day and somedays they didnt open until 730. twice the police were called to shut doen the pool hours early because kids were chanting belly flop by the pool. Kids will be kids and all someone had to do was walk out and say hey can yall keep it down. the lady at the front desk walked by twice and never said a word and then the police show up to close the pool down. The cops were laughing that this is why they were called. If you have a pool closing time of 10 then people should expect to hear people until then. Staff needs to learn how to address a situation head on and it would have been handled in minutes.
Submitted on Jun 20, 2022
Response from Holiday Surf and Racquet Club
Ms. Sallnger,
Thank you for being a guest at Holiday Surf & Racquet Club. While we want to make sure everyone is having a fun time at HSRC we also have to ensure safety and comfort for all guests that we host. It is always our goal that our staff will be able to resolve and de-escalate all issues between guests as discreetly as possible but it is also at HSRC's discretion to bring in a 3rd party if there is an escalation of aggression towards other guests or staff. Our staff does not confront kids in any manner but will speak with the adults that are responsible for the underage minor. in the past couple of years, we have been experiencing issues with the groups of baseball teams that we have been hosting. Issues such as physical fights between the adults, destruction of recreational equipment, and vandalism to our property. We did have to close the pool early because our staff's requests and warnings were ignored. In light of the recent issues with the groups of baseball teams, Holiday Surf & Racquet Club will no longer offer discounts to groups. Holiday Surf & Racquet Club values all of our guests and would like to continue to make sure all guests will enjoy their vacation during their stay with us.
Holiday Surf & Racquet Club Guest Services Team
GREAT STAY!
by PATASKALA OH
★★★★★ 5 of 5
Overall Comment
It was great! Great rental, great location, great view! I have no complaints at all and would stay there again. Also, LOVED the free beach chairs and umbrellas!!
Submitted on Oct 25, 2020
Response from Holiday Surf and Racquet Club
Notasha,
Thank you for choosing Holiday Surf & Racquet Club. We are happy to hear that you had a great stay and we look forward to welcoming you back soon.
Holiday Surf & Racquet Club Guest Services Team
Awful Experience
by Luxora AR
★★★☆☆ 3 of 5
Overall Comment
The front desk staff was the rudest people I’ve met in a customer service setting. The organization is not great. The owner of the condo we stayed in was the sweetest you’d meet; however the staff at the facility was another story. We spoke to MULTIPLE other families that were staying there and they had the same issue with front desk being very rude and not friendly. We won’t be staying here again simply because the staff was awful.
Submitted on Aug 2, 2020
Response from Holiday Surf and Racquet Club
Kady,
Thank you for staying with us at Holiday Surf & Racquet Club. You are a valued guest and we appreciate your feedback. We would like to apologize for the negative experience you had with your stay. At Holiday Surf We want to ensure all guests feel welcomed and at home. As customer service is a high priority for us we will be sure to look into this matter. We do hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Great Trip
by De Queen AR
★★★★★ 5 of 5
Overall Comment
We loved unit 314! It was perfect for our family. We stayed during Covid 19 and the staff worked so hard to keep everything sanitized for us, especially the elevator area. Everyone was so friendly. Holiday Surf and Racquet Club is the only place in Destin we will stay. We hope to stay in 314 again next year.
Submitted on Jun 30, 2020
Response from Holiday Surf and Racquet Club
Amy,
Thank you so much for taking the time to leave us a review. We are so pleased to hear that you enjoyed your stay with us and we look forward to hosting you again next year.
Holiday Surf & Racquet Club Guest Services Team
Family Vacation
by N/A CO
★★★★★ 5 of 5
Overall Comment
We were very happy with our beach trip to Destin. The condo was clean and had everything we needed.
Submitted on Jun 22, 2020
Response from Holiday Surf and Racquet Club
Jennifer,
You are a valued guest and we are happy to hear that you enjoyed your beach trip. We enjoyed having you as our guest and look forward to your next visit.
Holiday Surf & Racquet Club Guest Services Team
too many vacationers this time, but we have fun.
by Hoschton GA
★★★★☆ 4 of 5
Overall Comment
Will see you all again next year.
Submitted on Sep 18, 2019
Response from Holiday Surf and Racquet Club
Gloria,
Thank you for choosing Holiday Surf & Racquet Club. We hope you had a great stay and we hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
What a trip!
by Bloomington IL
★★★★★ 5 of 5
Overall Comment
Great condo and terrific location!
Submitted on Aug 23, 2019
Response from Holiday Surf and Racquet Club
Mike,
We are so happy you enjoyed your trip to Destin! Thank you for your review and we hope to host you again.
Holiday Surf & Racquect Club Guest Services Team!
Beach vacation
by Afton Ok
★★★★★ 5 of 5
Overall Comment
Great location, staff friendly & helpful. Loved easy access to the beach.
Submitted on Aug 16, 2019
Response from Holiday Surf and Racquet Club
Lisa,
Thank you again for choosing Holiday Surf & Racquet Club. We enjoyed having you as our guest and we hope to see you back next year.
Holiday Surf & Racquet Club Guest Services Team
Seewer
by Louisville KY
★★★★☆ 4 of 5
Overall Comment
Our room was very clean ...did not have a lot of cooking/baking items ( no baking sheets, cake pans ). Main complaint this year is the beach tags that had to be put on the chairs every morning to ensure your place on the beach. Honestly, I don't think many people enjoy getting up at 6:00-6:30 every morning of their vacation to reserve their spot on the beach. As usual, Scott and his assistant Russell were very courteous and helpful .
Submitted on Jul 17, 2018
Wonderful Stay
by Oklahoma City OK
★★★★★ 5 of 5
Overall Comment
This was our second time at the Holiday Surf and Racquet Club. Both times everything worked out great. We loved the location, the view and most of all the beach.
Submitted on Jun 30, 2018
Destin vacay
by Hockley TX
★★★★★ 5 of 5
Overall Comment
We thoroughly enjoyed our time in Destin at the Holiday Surf and Racquet Club. The staff was very friendly and helpful. Property is clean and the location is ideal.
Submitted on Jun 15, 2018
Nice! Great Location!!
by Derby KS
★★★★★ 5 of 5
Overall Comment
Enjoyed our stay in Destin at the Holiday Surf and Raquetball Club. I will rebook and highy recommend this hotel!
Submitted on Jun 10, 2018
Nice place
by Midland GA
★★★★☆ 4 of 5
Overall Comment
Rented for two nights and was unable to come the first due to the fact that the facility was within the storm surge area. Had en overnight ER visit with my dad who was coming along and didn't even arrive until early evening on Sunday with checkout Monday. The pool was closed. There was no beach access. The patio furniture had not been put back outside. The walkway from the elevator to the room was VERY slippery. Spent way too much money for the amount of stay.
Submitted on Oct 11, 2017
Scuba Getaway!
by Ashland City TN
★★★★★ 5 of 5
Overall Comment
Location was perfect as well as accommodations and facilities. Incredible scenery made for the ultimate long-weekend getaway.
Submitted on Sep 22, 2017
Great Vacation!
by Noblesville IN
★★★★★ 5 of 5
Overall Comment
This condo was in a great location, the unit is clean, updated, and the building managers were very accommodating. Love that they had beach chairs for the condo renters. I would stay here again. Great experience!
Submitted on Jul 15, 2017
June Beach Visit
by Enterprise AL
★★★★★ 5 of 5
Overall Comment
We had a good time at Holiday Surf and Racquet Club. We were able to check in early and the unit was clean. Facility is close to shopping and eating places and it is just a short walk to the beach. The check in staff was very helpful and receptive to the comments that we made on departure.
Submitted on Jun 20, 2017
Vacation 2017
by Loveland Ohio
★★★★★ 5 of 5
Overall Comment
We have stayed at Holiday Surf 2 other times and all at different condos. Very clean, great location, beach and pool is awesome. Uber is cheap to go anywhere. Shopping of any sorts is close by. Can't ask for anything more than maybe a bar at the beach. Very quite.
Submitted on Apr 30, 2017
Response from Holiday Surf and Racquet Club
We appreciate your review! We are glad you had a good time on your vacation! -Holiday Surf and Racquet Club
Thanks for the great get a way!
by Talladaga AL
★★★★★ 5 of 5
Overall Comment
Clean unit in a convenient location. The staff at The Holiday Surf and Racquet Club went above and beyond for us! Wow:-)
Submitted on Apr 27, 2017
Response from Holiday Surf and Racquet Club
We are so glad you enjoyed your stay with us, it was a great pleasure having you!- Holiday Surf and Racquet Club Team
Just Perfect!
by Lexington KY
★★★★★ 5 of 5
Overall Comment
Great experience - will definitely stay here again!
Submitted on Apr 10, 2017
Response from Holiday Surf and Racquet Club
We are so happy you had a great experience with us! Please let us know when you would like to book your next stay with us!-Holiday Surf and Racquet Club
Enjoyable time.
by Watoma WI
★★★★★ 5 of 5
Overall Comment
We had a very enjoyable experience. The unit was exactly as shown on the web site. Everything we needed was included. Caesar, the handyman was always working, pleasant and helpful. The front office staff could not have been nicer. Had wonderful ideas as to where to eat as well as sight see. We enjoyed it so much we will be back next year.
Submitted on Mar 30, 2017
Response from Holiday Surf and Racquet Club
Thank you for your review! We look forward to your next visit! -Holiday Surf and Racquet Club