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Guest Reviews
★★★★★ 4.6 of 5 average
Toni
by The Villages FL
★★★☆☆ 3 of 5
Overall Comment
We enjoyed the stay very much ,however the unit we stayed in had issues.The coffee pot leak ed.,the stove lights did not work,and paint was coming off the cabinet doors. .The way that you have to get your chairs on the beach is discussing.If you have more than 2people you can get up front,no matter what time you got to the beach. .Other than those things,the people were nice and helpful and kind.
Submitted on Jun 27, 2022
Response from Holiday Surf and Racquet Club
Hi Toni,
Thank you for being our guest at Holiday Surf & Racquet. We appreciate you taking the time to leave us a review. Your feedback helps us to target areas that may need to be improved for an even better guest experience. Our management is c team is currently looking at other solutions for our beach service. It may take some time to continue to work out kinks but we are looking forward to having a better process for our guests to enjoy the beach service even more. We have also sent your comments to the management team so we can address any issue with unit 414. You are a valued guest and we hope to have the chance to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Home for a Week
by Elyria Oh
★★★★★ 5 of 5
Overall Comment
We booked 414 and enjoyed the access to the Gulf, being close to the local attractions and restaurants. The unit was clean and suited our needs. We had an unfortunate water outage for a repair to a different unit and it was handled professionally. Will definitely return to the Holiday Surf and Racquet Club.
Submitted on Jun 6, 2022
Response from Holiday Surf and Racquet Club
Pamela,
Thank you for staying with us at Holiday Surf & Racquet Club Guest Services Team. Once again thank you for your patience and understanding during the water shutoff due to a maintenance issue. You are a valued guest and we look forward to welcoming you back again.
Holiday Surf & Racquet Club Guest Services Team
We'll be back, again!
by Liberty MO
★★★★★ 5 of 5
Overall Comment
Met every expectation we had.... Comments about our specific unit (#414) have negative marks, for HSRC are 100% positive. Comments about "the property" are about #414
Submitted on May 12, 2022
Response from Holiday Surf and Racquet Club
Harold,
We appreciate you taking the time to leave us a review. We are so excited to hear that we were able to meet expectations. Thank you also for your feedback. Your comments help us to target areas to improve to enhance the quality of stay for all guest. We would love to hear more on how we can improve the quality stay of unit 414. You are a valued guest and we hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Needs to be updated
by Philpot KY
★★★★☆ 4 of 5
Overall Comment
We stayed in unit 414. Very outdated and needs to be painted. Bathroom exhaust doesn’t work. Outdoor furniture very uncomfortable and old and I look forward to sitting outside so this was disappointing. Vent looks like there is mold coming out. The unit was clean and the beds weren’t too bad. The condo itself is nice and staff was friendly. The pool and beach area are nice.
Submitted on Apr 11, 2022
Response from Holiday Surf and Racquet Club
Kimberly,
Thank you for staying with us. We appreciate you taking the time to give us your feedback. We are always looking for the areas we can improve so we can provide the best guest experience possible. We will be looking to see how we can improve the areas of concern mentioned in your review. You are a valued guest and we hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Unit #414 Needs updated
by Sidney OH
★★★★★ 5 of 5
Overall Comment
I love Holiday Surf and Racquet Club and the staff is fantastic and we will be back next year.
But not in Unit #414. It needs a lot of work.
The appliances do not work properly and need to be replaced. The cupboards have a coating on them, and it is peeling off. There is mold (I presume that is what it is) on the ceiling in the shower in the master bathroom. I would not rent unit 414 unless it is updated. Don't believe the pictures!
Submitted on Mar 15, 2022
Response from Holiday Surf and Racquet Club
Glenn,
Thank you for leaving us a review. Your feedback helps us to know what to target and focus on to make sure we can ensure the best guest experience possible. We will be sure to take a look into and address the concerns that you mentioned in your feedback. We enjoy having you as our guest and we look forward to welcoming you back next year.
Holiday Surf & Racquet Club Guest Services Team
Great beach experience
by Farmington MO
★★★★★ 5 of 5
Overall Comment
This was the second time that we have stayed here. We have not been disappointed. The grounds are meticulously clean, very nice pool. However, the only complaint we had was they turned the heat off way too soon, the water was very cold. We love that it’s A less busy road. We will be back.
Submitted on Jun 5, 2021
Response from Holiday Surf and Racquet Club
Terry,
Thank you for once again choosing Holiday Surf & Racquet Club. Thank you for your feedback. Our maintenance team keeps the pool heater on until the pool temp can maintain and hold at an 80-degree temperature. I do hope this information is helpful. We enjoyed having you as our guest and we look forward to welcoming you back soon.
Holiday Surf & Racquet Club Guest Services Team
Easter in Destin
by Freeburg IL
★★★★★ 5 of 5
Overall Comment
My family which included my wife and myself, daughter, son-in-law and two grandkids spent Easter Weekend at The Holiday Surf and Racquet Club. Our overall experience was perfect! The weather was cool but sunny. The heated pool felt wonderful. We enjoyed all the amenities that the club offered. Wouldn't hesitate to return..
Submitted on Apr 7, 2021
Response from Holiday Surf and Racquet Club
Benjamin,
Thank you for staying with us over your Easter holiday. We are pleased you enjoyed your stay and hopefully next time the weather will be more cooperative. We enjoyed having you and your family as our guests. We hope to welcome you back soon.
Holiday Surf & Racquet Club Guest Services Team
Destin Vacation
by Grand Rapids MI
★★★★★ 5 of 5
Overall Comment
We enjoyed the vacation at Destin staying at HSRC. We love the morning view of the gulf and sitting on the balcony having a cup of coffee. Access to the beach is very nice and due to the fact that my husband has difficulty walking, we look forward to the completion of the handicap access to the beach. We have reservations for next year and look forward to coming back.
Submitted on Mar 31, 2018
Destin - July, 2017
by MCDONOUGH GA
★★★★☆ 4 of 5
Overall Comment
Always a wonderful stay. This was a great room, and we hope to reserve it again. Only downfall for the trip was getting stuck in the elevator for 20 min during a storm when the power went out. The elevator telephone was not working. Only one elevator was functional during our stay.
Submitted on Jul 26, 2017
HomeAwayFromHome
by Irving TX
★★★★★ 5 of 5
Overall Comment
Loved everything about this property. This was our 1st time staying this side of Destin Habor Boardwalk. The only compliant I would have about this property is if you like the party life, it is hard to find a parking after hours. Other than that everything else was perfect.
Submitted on Jul 6, 2017