Guest Reviews
★★★★★ 4.7 of 5 average
Short but really sweet beach escape!!
by Rogersville TN
★★★★★ 5 of 5
Overall Comment
Our beautifully decorated unit (515) was extremely clean and just as described!! It was fully loaded with everything needed and loved that there was a private washer and dryer just outside the entrance to the unit. We loved the location and proximity to restaurants, fun and shopping but also the peace and quiet while at the resort/beach area!! The grounds and pool area was well maintained and beautiful!! The staff was amazing and friendly! I would highly recommend and would definitely reserve again!! I was so glad a friend recommended to me!! I look forward to another stay with my family!!
Submitted on Sep 25, 2023
Response from Holiday Surf and Racquet Club
Deidre,
Thank you so much for taking the time to share your wonderful experience with us! We're delighted to hear that your stay in unit 515 exceeded your expectations.
It's fantastic to know that you found the condo beautifully decorated, exceptionally clean, and fully equipped with everything you needed. The convenience of having a private washer and dryer nearby is certainly a plus for many travelers. We're also thrilled that you enjoyed the location, with its proximity to restaurants, entertainment options, and shopping, while still providing a peaceful and quiet retreat at the resort and beach area.
Our team takes great pride in maintaining the grounds and pool area to ensure a beautiful and relaxing environment for our guests, and we're thrilled that you appreciated their efforts. Your kind words about our staff's friendliness and professionalism are much appreciated, and we'll be sure to pass on your compliments.
We're honored that you would highly recommend us and that you're considering another stay with your family. We look forward to welcoming you all back and ensuring that your next visit is just as memorable. Thank you for choosing us and for your friend's recommendation. Until then, safe travels, and we can't wait to host you again!
Holiday Surf & Racquet Club Guest Service Team
Awsome vacation!
by Frankewing TN
★★★★★ 5 of 5
Overall Comment
We stay with Holiday Surf on every vacation, Feels like home.
Submitted on Jun 28, 2023
Response from Holiday Surf and Racquet Club
Scotty,
Thank you for allowing Holiday Surf & Racquet Club to once again welcome you back. We enjoy having you as our guest, and we look forward to welcoming you back for your next vacation.
Holiday Surf & Racquet Club Guest Services Team
Perfect Vacation Spot!
by kansas city mo
★★★★★ 5 of 5
Overall Comment
The condo was beautiful, clean, and spacious. We couldn’t have asked for a better place to stay. There were so many amenities! The view from the balcony was breathtaking. The staff was extremely friendly and helpful.
Submitted on May 26, 2023
Response from Holiday Surf and Racquet Club
Hi there Rod, and thank you for your review of unit 515 at Holiday Surf! We are very happy to hear that you enjoyed your stay and hope that you will come visit again soon!
Family Vacation
by Calhoun KY
★★★★★ 5 of 5
Overall Comment
We enjoyed our time
Submitted on Oct 25, 2021
Response from Holiday Surf and Racquet Club
Anna,
We are so pleased to hear that you enjoyed your time at Holiday Surf & Racquet Club. Thank you for allowing us to be a part of your family vacation. We enjoyed having you as our guest, and we hope to welcome you back.
Holiday Surf & Racquet Club Guest Services Team
Holiday Surf and Racquet Club has a spectacular view.
by Mt. Orab OH
★★★★☆ 4 of 5
Overall Comment
The building itself was very nice. I have stayed in a different unit previously and it was a great experience, however there were multiple issues with unit 515, it was supposed to sleep 6 and only had a king and 2 twin beds. The wall decor was missing and furniture was not the same as advertised. In addition we had 2 water leaks that needed fixed and the air mattresses provided had holes in them. I can say that Wayne was very helpful with all our needs and took care of us in a timely manner along with the other staff. I will not stay in unit 515 again but may return to Holiday Surf and Racquet in a different unit.
Submitted on Sep 13, 2021
Response from Holiday Surf and Racquet Club
Shana,
Thank you for staying with us at Holiday Surf & Racquet Club. Once again we would like to apologize for the issue that came up during your stay. We have replaced the air mattress and we are working on updating the pictures to the unit once the owner has finished with all changes.Our guest's satisfaction is very important to us and we will continue to make any necessary changes to ensure the best guest experience possible. You are a valued guest and we would love to have the chance to host you again soon.
Holiday Surf & Racquet Club Guest Services Team.
Beach Condo 515
by Ooltewah TN
★★★★☆ 4 of 5
Overall Comment
Great location. Beautiful and clean beach. Loved the convenience of the beach service. Great HVAC. W/D was a plus. All beds need to be replaced. Small but nice balcony. Overall, nice condo. Would stay at Holiday Surf and Racquet Club again!
Submitted on Aug 16, 2021
Response from Holiday Surf and Racquet Club
Amy,
Thank you for staying with us at Holiday Surf & Racquet Club. We appreciate you taking the time to give us your feedback. We will be able to inspect the beds in this unit to see how we can ensure the best quality stay possible. You are a valued guest and we look forward to your next visit.
Holiday Surf & Racquet Club Guest Services Team
Room 515
by West Chester OH
★★★★☆ 4 of 5
Overall Comment
We usually have a great experience here. We have been staying for over 12 years and never had a problem. We have 7 people and the room was listed that it sleeps 6, when we got there it only slept 4. The manager gave us 2 blow up mattresses which took up our whole living room and dining room. We had to keep pumping them up and couldn't spend time together as a family to eat or watch tv. We had to stand around the kitchen unfortunately. Also, it was being remodeled, so the pictures were down as well. The sink in the master did not drain well, so you have to wait and turn water off to keep using it. We love family time in the evening to play games and sit around each other to eat and watch movies. We couldn't do it because of the 2 big mattresses in the way. The one nice perk is there is a washer/dryer personally with this unit. The manager called the owner and they only offered us $150 back due to the listing being wrong. Our stay was almost 3K. We wouldn't have got this room if it slept 4 for a family of 7 :(
Submitted on Aug 5, 2021
Response from Holiday Surf and Racquet Club
Ruth,
We would like to apologize again for this error. You have been a loyal and valued guest for many years and we appreciate your continued support. Holiday Surf & Racquet Club is committed to making sure our guests know that they are vauled. We will do our due diligence to make sure this type of mixup does not occur again. You are a most valued guest and we hope to have the chance to continue hosting you and your family for many years to come.
Room 515
by Carriere ms
★★★☆☆ 3 of 5
Overall Comment
Unfortunately this was the worst room I have stayed in at HS&R mainly due to the beds in both bedrooms. All three mattresses need to be changed. The floors were very sandy and dirty. The AC was great during the day but the rooms got very warm at night. It could use some updating.
Submitted on Jul 16, 2021
Response from Holiday Surf and Racquet Club
Cathy,
Thank you for your feedback. Your feedback helps us greatly to know how we can improve the quality of our guest stays. We are looking into any issues the bed may have and we will make sure maintenance takes a look a the AC. If anytime you have any housekeeping or maintenance issues please let the front desk staff so we can get them resolved immedeitaly. We enjoy having you as our guest and we hope to have the chance to welcome you back again.
Holiday Surf & Racuet Club Guest Services TEam
Beach Vacation 2021
by BENTONVILLE AR
★★★★★ 5 of 5
Overall Comment
The condo was very clean. It was comfortable with a beautiful view of the ocean. We enjoyed the complimentary beach umbrella & chairs, plus easy access to the beach. The washer & dryer in unit were must haves, plus the towel exchange was a nice surprise.The staff at the resort were super friendly & helpful.Our only concern was the mattress in the master suite was uncomfortable.A good mattress would make for better sleep & less aches in the morning.
Submitted on Jun 29, 2021
Response from Holiday Surf and Racquet Club
Mark,
Thank you for choosing Holiday Surf & Racquet Club. We appreciate your feedback. We will be sure to look into the concern about the mattress. You are a valued guest and we hope to have the chance to welcome you back soon.
Holiday Surf & Racquet Club Guest Services Team
Nice stay
by Savage MN
★★★★★ 5 of 5
Overall Comment
Nice stay. Decent view. A little noisy due to the pool being right under the unit. However this unit does not accommodate 6. It does have a full
and 2 twins does does not have 2 sleeper chairs or a pullout couch. There are 2 small half broken metal cot style fold up beds with missing and broken pads.
Submitted on Jun 22, 2021
Wonderful Condo!
by Cedar Lake IN
★★★★★ 5 of 5
Overall Comment
This was our second stay with Holiday Surf & Racquet Club. The condo we were in was great! 2 bed, 2 bath and the bonus was private laundry! The condo was clean and modern. I would definitely book this unit again.
Submitted on Apr 10, 2021
Response from Holiday Surf and Racquet Club
Barbra,
Thank you for once again choosing Holiday Surf & Racquet Club. We are pleased to hear that you enjoyed your stay and we look forward to welcoming you back soon.
Holiday Surf & Racquet Club Guest Services Team
Great Condo!
by Starkville Ms
★★★★★ 5 of 5
Overall Comment
This condo is the best condo we have stayed in at the Holiday Surf and Racquet club. Decor was super cute and beachy and updated! We loved that there is no carpet, all tile. There were a few kitchen utensils that were not available....scissors, cookie sheets/pans, and muffin pan. But those are not deal breakers. We would definitely rent this condo again. It would be at the top of my list. Greatest greatest greatest thing about this condo......WASHER AND DRYER!!! We have stayed here (HSRC) many years past with no in condo washer/dryer. In my opinion, all owners should be made to place a washer/dryer in their units. It has been my biggest complaint over the years.....and caused us to stay elsewhere the past two years. But otherwise, great time! Nice clean facilities, pool, grounds. Hopefully will return in years to come....and hopefully washers and dryers will become more popular for owners.
Submitted on Oct 18, 2020
Response from Holiday Surf and Racquet Club
Hi Katheryn,
Thank you for choosing Holiday Surf & Racquet Club again. We always enjoy having you as our guest. We really appreciate your feed and suggestions. We will be sure to have the kitchen items replaced so our guests will be able to fully enjoy the kitchen. We do understand the convenience of having a washer in dryer in each unit but it's up to each owner to make accommodations for a washer and dryer in their unit. You are a valued guest and we look forward to your next visit.
Holiday Surf & Racquet Club Guest Services Team
False description of condo
by Jacksonville NC
★★★☆☆ 3 of 5
Overall Comment
When booking, the description said our room sleeps eight. That wasn’t true. There were two twin beds, a king size bed, and a popped air mattress. I notified the front desk, but nothing was done. Also, the master shower was broken. A Maintanence man came to our room to fix it but said he wouldn’t be able to fix it so be careful. Broken shower our entire stay. I was also under the impression that we had two patios... that wasn’t true either. Lastly, our room was not cleaned well. With the virus I expected a thorough cleaning. I do not believe the bedding was washed and items from the renters before us was left on the patio.
Submitted on Jul 24, 2020
Response from Holiday Surf and Racquet Club
Hello Erin,
Thank you for taking the time to leave us a review. We really appreciate all of your feedback. Unit 515 accommodates up to 6 people which can be found in the description. We would like to apologize for the housekeeping and maintenance issues that you experienced during your stay. we are in constant communication with our Housekeeping and maintenance teams so we can correct any issues our guest may have. We will continue to strive to improve in all areas so that our guest's quality of stay can be the best possible. Again thank you for staying with us at Holiday Surf & Racquet Club and we hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Response from Holiday Surf and Racquet Club
Hello Erin,
Thank you for taking the time to leave us a review. We really appreciate all of your feedback. Unit 515 accommodates up to 6 people which can be found in the description /. We would like to apologize for the housekeeping and maintenance issues that you experienced during your stay. we are in constant communication with our Housekeeping and maintenance teams so we can correct any issues our guest may have. We will continue to strive to improve in all areas so that our guest's quality of stay can be the best possible. Again thank you for staying with us at Holiday Surf & Racquet Club and we hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Response from Holiday Surf and Racquet Club
Hello Erin,
Thank you for taking the time to leave us a review. We really appreciate all of your feedback. Unit 515 accommodates up to 6 people which can be found in the description on our website. We would like to apologize for the housekeeping and maintenance issues that you experienced during your stay. we are in constant communication with our Housekeeping and maintenance teams so we can correct any issues our guest may have. We will continue to strive to improve in all areas so that our guest's quality of stay can be the best possible. Again thank you for staying with us at Holiday Surf & Racquet Club and we hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Comfortable condo
by Cincinnati OH
★★★★★ 5 of 5
Overall Comment
This is a cheery condo but could use upgrade on the living room furniture. Loved the washer and dryer!
Submitted on Jul 14, 2020
Response from Holiday Surf and Racquet Club
Debra,
Thank you for choosing Holiday Surf & Racquet Club. We are always looking for ways to improve the quality of our guest stays so we appreciate your feedback. We will be sure to look into ways to make guest stays better in this unit. We value you as our guest and we hope to have the chance to welcome you back soon.
Holiday Surf & Racquet Club Guest Services Team
Does not sleep 6
by Tupelo MS
★★★★☆ 4 of 5
Overall Comment
Holiday Surf and Raquet Club is a very good community with a beautiful ocean front location. The rental service and the beach service were great. However, we were disappointed in our two bedroom unit that was advertised to sleep 6 people. We took it that meant 6 adult sized people. The sofa in the den was not a sleeper and was not long enough for an adult to sleep on. The provided accommodations for guests 5 and 6 were a pair of twin fold out cots and that was stated in the description. However, the cots were not suitable for deep, even for a small child. They were basically big fold up frames with exposed metal springs. The pads were dinky, small cotton cloth covered plain foam about an inch thick. There were 2 air mattresses - both had holes and there wasn't a pump for either. Disappointing to spend this much money for a place and had to go to target and buy an air mattress.
Submitted on Jun 28, 2020
Response from Holiday Surf and Racquet Club
Amy,
Thank you for leaving us a review. We appreciate all of your feedback. At Holiday Surf & Racquet Club our goal is for each guest to have the highest quality of stay as possible. We are sorry to hear that the sleeping accommodations did not provide the level of comfort that we aspire to for all of our guests. We are looking into how we can improve on this for all future guests. You are a valued guest and we hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team.
Not Up to Par with last Rental at Holiday Surf
by Edwards MO
★★★★☆ 4 of 5
Overall Comment
Best things about this unit were; the excellent location in the building & view, use of the owner's washer & dryer and the maintenance & front desk staff. We stayed at the Holiday Surf in 2019 and had a GREAT unit but we wanted to get afternoon sun so we decided to try this unit. That turned out to be a bad idea. Now for the bad news! The 1st thing we noticed (I took pictures) was the mold build up on the master bath shower door, surrounding floor and fixtures. This was NOT light build up, it had been there a while and the maid couldn't get rid of it but I worked on it myself and at least got it to a usable condition. Additionally, the beds (especially the master bedroom bed) were horrible. My back hurt so bad from that bed that when we didn't have guests I slept in the guest room which wasn't a lot better. The sink in the bathroom wouldn't drain properly and the Fridge had so much ice built up on the compressor that the drawers got water in them. Maintenance took care of these things for us. Lastly, the placemats on the table were so stained that we went to Old Time Pottery and bought our own. Not sure why the owner couldn't have spent less than $12.00 to do that before they rented. I debated about giving a bad review but my sister-in-law who rents her condo in Florida said she would want to know if her renters had problems.
Submitted on Mar 18, 2020
Response from Holiday Surf and Racquet Club
Victoria,
Thank you for staying with us at Holiday Surf & Racquet Club. Thank you so much for your feedback and for taking the time to leave us a review. We are always looking for areas we can improve in. We will be looking into this matter in hopes to improve all future guests stays. You are a valued guest and we hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Nice Room, bed count misrepresented
by Springfield KY
★★★★★ 5 of 5
Overall Comment
Was pleased with everything except there were no pullouts as advertised. Had a full grown that had to sleep on a love Seat for a week with her feet hanging off the edge. We would stay there again with a smaller crew, but it made for an uncomfortable week.
Submitted on Aug 3, 2019
Amazing
by Clinton Tn
★★★★★ 5 of 5
Overall Comment
We stayed at Holiday Surf and racquet on July th week 2019 , the accommodations were great , staff was friendly , location was great , everything was clean ! Definitely will be back
Submitted on Aug 3, 2019
Great location
by Wesley Chapel FL
★★★★★ 5 of 5
Overall Comment
My friends and I love the condo! Very clean and what a perfect location on the beach. It was close to everything and customer service at the front desk was absolutely wonderful. Check in was a breeze and so was check out.
Submitted on Sep 21, 2018
Response from Holiday Surf and Racquet Club
We are very glad to hear that you enjoyed your stay at Holiday Surf! We appreciate your feedback! We look forward to your return visit!
Thank you- Holiday Surf and Racquet Club
515
by Lafayette LA - LOUISIANA
★★★★★ 5 of 5
Overall Comment
It was very convenient and relaxing.
Submitted on Sep 20, 2018
Response from Holiday Surf and Racquet Club
We are very glad to hear that you enjoyed your stay at Holiday Surf! We appreciate your feedback! We look forward to your return visit!
Thank you- Holiday Surf and Racquet Club
Feeling refreshed
by MARION NC
★★★★★ 5 of 5
Overall Comment
Accommodations were very satisfying . We were pleased with our stay and came back home to everyday life feeling refreshed! We will visit again!
Submitted on Aug 5, 2018
What an amazing family vacation
by Little Elm TX
★★★★★ 5 of 5
Overall Comment
We had the best experience at Holiday Surf and Raquet Club. Our check in was effortless and everyone was so helpful and accommodating at the front desk. Once we entered our condo we were blown away about how well it actually matched the pictures that were posted which is rare. We had a small issue with a broken barstool and the maintenance man showed up within an hour to fix it. The location is super convienant and close to everything. We loved being able to walk right out to the beach or pool and when the kids needed a snack or were ready for lunch we could just walk back inside and prepare something for was such a beautiful property and condo, we are already saying we are ready to book 515 again
Submitted on Jul 15, 2018
Vacation
by inver grove heights MN
★★★★★ 5 of 5
Overall Comment
Great location. We had a blast! Will definitely be coming back.
Submitted on Jun 30, 2018
Beautiful vacation spot
by Ohatchee Alabama
★★★★★ 5 of 5
Overall Comment
Loved the place , decorated so beautifully and very clean . Everything was just wonderful !
Submitted on Aug 8, 2017
Wonderful vacation
by Upper Sandusky OH
★★★★★ 5 of 5
Overall Comment
We loved unit #515. We have been to Holiday Surf and Raquet Club 6 times and we will continue going. Our whole family loves it there. We have always had terrific experiences. Very clean and beautiful!
Submitted on Jul 8, 2017
This condo made our stay remarkable.
by Baytown TX
★★★★★ 5 of 5
Overall Comment
We decided last minute to take a trip to Destin and I started to search for a place to stay. After looking at over 50 condos, apartments, hotels, etc... I decided this was this place because the pictures showed how updated and clean it was. We were in awe when we arrived. Everything is perfect about this condo. It's gorgeous and has everything from pots, pans, full size fridge, stove, plates, eating utensils, toilet paper, towels, granite counter tops, washer and dryer, etc.. They had boogie boards for the kids and the décor was amazing. My only complaint was how hard the master bedroom's king size mattress was. They could definitely look into replacing it soon. Other than that the location is awesome. The beach is just steps away. They provide an umbrella and 2 chairs per condo. The pool isn't huge but it's a decent size and clean. The elevators are fast and you don't have to wait long. There are restaurants, grocery stores and drug stores nearby. Overall, we were extremely pleased. I'm very picky and won't stay just anywhere! So we will definitely stay here again if we go back to Destin.(side note: I sent a message to the email they provided asking about the access code on 6/16 and I just got back a reply 6/22 that I'll get the access code when I get there. 6 days later!!! We're already back home from our vacation! So if you need info don't send an email call them instead."
Submitted on Jun 22, 2017