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Guest Reviews
★★★★★ 4.8 of 5 average
Well, it's just okay. Not great value for the money!
by Peachtree Corners GA
★★★★☆ 4 of 5
Overall Comment
THE GOOD: Beautifully located with direct access to the gulf beach. The view from the balcony was great! Unit was clean.
THE NOT SO GOOD: Overall property (not just unit 705) is quite old and the age shows everywhere. They may have tried to renovate it to some extent but it is just old now. Unit 705 was also just okay, not great. The pics were much better than the interior. Well kept but overall quite old. Appliances, furniture and fixtures were old/worn out. Lighting was poor especially in the bedrooms. Bathrooms need help too. The air conditioner was significantly loud, as in it would disturb one's sleep when it came on. All in all, I was expecting this to be a lot better for the amount of money I shelled out for two nights stay.
SPECIAL MENTION: Big shout-out to Megan Pollack for being flexible and helping to reschedule to another date as we couldn't travel earlier due to storms.
Submitted on Oct 12, 2023
Response from Holiday Surf and Racquet Club
Mehul,
Thank you for taking the time to share your feedback on your recent stay with us. We truly appreciate your input as it helps us improve the experience for our guests.
We're delighted to hear that you enjoyed the beautiful location and the direct access to the Gulf beach. The view from the balcony is undoubtedly one of our property's highlights, and we're pleased that you found the unit to be clean.
Your constructive feedback regarding the property and Unit 705 is invaluable to us. We understand your concerns about the age of the property, and we appreciate your honesty. We are continuously working on improvements, including renovations, to enhance the overall experience for our guests. Your comments will certainly assist us in prioritizing areas that need attention.
We apologize for any disappointment you experienced with the unit's interior, including the older appliances, furniture, fixtures, and poor lighting in the bedrooms. Our maintenance team will assess these issues and make necessary upgrades where possible. We'll also look into the air conditioner noise to ensure that it doesn't disturb our guests' sleep.
It's heartwarming to hear your special mention of our General Manger Megan Pollack. Our management team is dedicated to providing the best service possible, and Megan's flexibility in helping you reschedule during the storm is a great example of the commitment to guest satisfaction.
We value your patronage and hope that you would consider staying with us again in the future. Your feedback motivates us to keep striving for excellence, and we're committed to providing a more pleasant experience on your next visit.
Thank you once again for choosing to stay with us, and we hope to have the opportunity to host you under improved circumstances in the future.
Holiday Surf & Racquet Club Guest Services Team
Family getaway
by bessmer NC
★★★★★ 5 of 5
Overall Comment
We had a blast
Submitted on Jun 23, 2023
Response from Holiday Surf and Racquet Club
Brenda,
We are so pleased to hear that you had a blast during your stay with us. It was a pleasure hosting you and we hope to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Nice beach trip!
by Guntersville AL
★★★★★ 5 of 5
Overall Comment
Very nice commons areas and great staff. Overall, unit was well equipped and clean. Master shower doors could have been cleaner. Tagging system for beach umbrellas and chairs could be better as well. Beach chairs manager helped as much as possible.
Submitted on Oct 31, 2022
Response from Holiday Surf and Racquet Club
Kathryn,
Thank you for being our guest. We appreciate your feedback. HSRC would like to apologize for any housekeeping issues and for any issues with beach tags that may have been experienced during your stay. Holiday Surf & Racquet Club has housekeeping on the property that can rectify any cleaning issues our guests may have during their stay. We are always looking for even better solutions during our beach service process to ensure the smoothest beach experiences possible. You were an awesome guest and we hope to welcome you back again soon.
Holiday Surf & Racquet Club Guest Services Team
Anniversay Stay
by Godfrey IL
★★★★★ 5 of 5
Overall Comment
The furniture in the entire condo appeared to be new. The bed in the master bedroom was very comfortable. Planning on coming back and renting unit 705 again.
Submitted on Oct 24, 2022
Response from Holiday Surf and Racquet Club
Richard,
Thank you for being our guest. We are very pleased to hear that you enjoyed unit 705. You are a valued guest and we hope to have the chance to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Edwards Family, Rm 705 June 18-25
by Jennings LA
★★★★★ 5 of 5
Overall Comment
We have been coming to HSRC for about 10yrs and we've enjoyed coming every year but something must be done to fix the beach chair tagging debacle. I had to get up at 5:30am to get down there in order to get a decent spot. There has to be a digital way to do this? Also the chairs could be spaced closer together in order to eliminate the 3rd row.
Submitted on Jul 11, 2022
Response from Holiday Surf and Racquet Club
Chris,
Thank you for once again allowing us to host you and your family. We always enjoy having you as our guest. We are currently trying to implement a new process for beach service. The kinks are still being worked out but we hope the new process will work better for all. You are a valued guest and we look forward to welcoming you for many years to come.
Holiday Surf & Racquet Club Guest Services Team
Best location & view, GORGEOUS CONDO
by Neosho MO
★★★★★ 5 of 5
Overall Comment
The entire resort is gorgeous!! Staff was very attentive & super friendly our entire stay. Every condo has ocean front views on a private beach and we could not have had a better week!! The condo was well stocked, decorated and comfortable. We did not want to leave! We travel frequently and would recommend unit #705 to any of our friends. Destin was fabulous! So much to do especially at Harborwalk! Book the trip, you won’t regret it!
Submitted on Jun 6, 2022
Response from Holiday Surf and Racquet Club
Scott,
Thank you for your very kind review and a 5-star rating. Your recommendation of HSRC is greatly appreciated. We enjoyed welcoming you to Destin and we look forward to welcoming you back.
Holiday Surf & Racquet Club Guest Services Team