Guest Reviews
★★★★★ 4.8 of 5 average
Views are excellent
by NEENAH WI
★★★★★ 5 of 5
Overall Comment
We enjoyed our stay at 706. The unit was perfect for the 2 of us on our 25 year anniversary. The balcony was great. The rockers were fantastic. Loved sitting and listening to the waves. Unfortunately, I wasn’t feeling well that week, but we still enjoyed the time. WiFi we were given at checkin was wrong. TV was not working, so someone came up and had to switch TV to match the box. That seemed like something that should have been already taken care of prior to us arriving. The situation was resolved quickly. The front desk staff had replied to a couple texts, but then the communication stopped. We would return!
Submitted on Mar 30, 2024
Response from Holiday Surf and Racquet Club
Tamara,
Thank you for choosing to celebrate your 25th anniversary with us at Unit 706, and for taking the time to share your feedback. We're delighted to hear that the unit was perfect for the two of you and that you enjoyed the balcony, especially the fantastic rockers overlooking the waves. We're glad that despite not feeling well, you were still able to appreciate the time spent together.
However, we apologize for the inconvenience you experienced with the WiFi and TV during your stay. It's unfortunate that these issues occurred, and we understand the frustration they may have caused. Rest assured, we will review our procedures to ensure that similar situations are handled more effectively in the future.
We're glad to hear that the situation was resolved quickly, but we apologize for any lapses in communication from our end. Providing prompt and attentive service is important to us, and we regret any instances where we fell short of your expectations.
We appreciate your understanding and hope that you will consider returning to Holiday Surf & Racquet Club for another memorable stay. If there's anything else we can do to assist you in the future, please don't hesitate to reach out.
Warm regards,
Holiday Surf & Racquet Club Guest Services Team
Had to clean it
by Bardstown Ky
★★★★☆ 4 of 5
Overall Comment
We come every year this year I had to clean dirty underwear u set bed with trash. Sent to Jessica she is very helpful
Submitted on Nov 14, 2023
Response from Holiday Surf and Racquet Club
Lisa,
Thank you for taking the time to share your feedback with us, and we appreciate your continued loyalty as a returning guest. We are genuinely sorry to hear about the cleanliness issues you encountered during your recent stay. Your experience does not meet our usual standards, and we sincerely apologize for any inconvenience it may have caused.
We're glad to hear that you reached out to Jessica, and we appreciate your acknowledgment of her helpfulness. Our team takes guest concerns seriously, and we will address the housekeeping issues you've mentioned to ensure that such lapses do not occur in the future.
Your feedback is invaluable to us, and we are committed to making improvements based on your comments. We hope you'll give us another opportunity to provide you with the excellent experience you've come to expect from us during your future visits.
If there are any specific details you'd like to share about your stay or if there's anything we can do to make amends, please don't hesitate to let us know. We appreciate your understanding and hope to have the chance to welcome you back for a much-improved experience.
Holiday Surf & Racquet Club Guest Services Team
Amazing
by HUTTO TX
★★★★★ 5 of 5
Overall Comment
It was amazing. Love it here. We have stayed at silver shells in the pass but Surf and racquet club is so much closer to the ocean and can hear the waves all the time.
Submitted on Jun 26, 2023
Response from Holiday Surf and Racquet Club
Asa,
Thank you for choosing Holiday Surf & Racquet Club. We are very pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again.
Holiday Surf & Racquet Club Guest Services Team
Relaxation at it's best
by Birmingham AL
★★★★★ 5 of 5
Overall Comment
Beautiful weather, beautiful water and a great place to stay!
Submitted on Jun 12, 2023
Response from Holiday Surf and Racquet Club
Glad that you enjoyed the unit and our property. We hope to see you again someday soon!
Room 706
by Anderson SC
★★★★★ 5 of 5
Overall Comment
We had a wonderful time here. The room was very clean and for the 2 of us, it was perfect.
Submitted on May 22, 2023
Response from Holiday Surf and Racquet Club
Hi there Jacquelyn, and thank you for your review of our property and unit 706. We are glad to hear that you enjoyed your stay and hope to see you again soon!
2 to travel
by Wabash IN
★★★★★ 5 of 5
Overall Comment
We spent 2 weeks at the Surf and Rackett Club. This was our second stay there. Both times we had a very nice unit. They were attractive, location great, the beach was beautiful, clean, and the dolphins gave a daily show. The staff was extremely helpful and pleasant. This would be the best place in or after late April or May or anytime if you don’t mind temperatures below 44-65 degrees and some do not. Again the units themselves are the best.
Submitted on Apr 6, 2023
Response from Holiday Surf and Racquet Club
Rita,
Thank you for letting Holiday Surf & Racquet Club welcome you back. We appreciate the 5 ratings and the kind review. You are an amazing guest and we hope to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Wonderful Stay at Holiday Surf and Racquet Club
by Edgar WI
★★★★★ 5 of 5
Overall Comment
My husband and I had a great time at Holiday Surf! We were snowbirds for the month of February. Our unit was perfect! Decorated beautifully, everything we needed, very comfortable, lots of storage, with a beautiful view of the ocean. Staff was very kind and helpful. We will be returning!
Submitted on Mar 17, 2023
Response from Holiday Surf and Racquet Club
Paula,
We are so happy to hear that you and your husband enjoyed your stay with us at Holiday Surf & Racquet Club. Thank you for letting us know how much you enjoyed unit 706 and thank you for the 5s across the board. It was a pleasure hosting you this snowbird season and we looko forward to welcoming you back next year.
Holiday Surf & Racquet Club Guest Services Team
Birthday Trip
by Tuscaloosa AL
★★★★★ 5 of 5
Overall Comment
The condo was excellent. The check in and check out process was easy. Though we know you don’t have control of the weather, but it was perfect, and the beach was wonderful! Enjoyed my birthday trip there!
Submitted on Sep 26, 2022
Response from Holiday Surf and Racquet Club
Glen,
We are so pleased that you had a great birthday Trip! Thank you for being our guest and we hope to welcome you back again soon.
Holiday Surf & Racquet Club Guest Services Team
Our Honeymoon 2022
by Manchester KY
★★★★★ 5 of 5
Overall Comment
We were very pleased with our stay at Holiday Surf and Racquet. We stayed in room 706. It was beautiful! The pictures on the website do it no justice. We spent 6 nights here for our honeymoon and was very pleased with the location and how clean the property was. We were very impressed with the walkways down to the beach. Our only disappointment was the fact that you are given a tag for your beach service chairs and you have to go down before 7am every single morning to reserve a chair on the front row. with us being on vacation it would be nice to rest a morning or two instead of racing to the beach for a chair. All other places we have ever stayed, you get a tag and you tag your chair on day one and that is your chair for the remainder of the week so this was a bit of a surprise to us.
Submitted on Jun 7, 2022
Response from Holiday Surf and Racquet Club
Tosha,
Thank you for choosing Holiday Surf & Racquet Club for such a special time. We are so very pleased that you enjoyed your stay in unit 706. We do understand that getting up early for front row seating at the beach is not ideal but we do try to make the beach service as fair as possible for everyone. Congratulations once again from Holiday Surf & Racquet and we hope to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Great condo and Beach location
by Pittsburgh PA
★★★★★ 5 of 5
Overall Comment
the condo was very nice. Everything was clean and updated and most importantly the mattress was very comfortable. Loved the quick access to the beach and pool. Loved the free umbrella and chair service that comes with this Condo. Destin Harbor was close by. Would definitely rent this condo again. Thank you for a nice vacation.
Submitted on May 6, 2022
Response from Holiday Surf and Racquet Club
Lynn,
We are so excited to hear that you had a nice vacation. Thank you for such a kind review and we would love to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Room 706
by Bowling Green KY
★★★★★ 5 of 5
Overall Comment
Absolutely amazing room! Everything you need for a great stay!
Submitted on Apr 17, 2022
Response from Holiday Surf and Racquet Club
Nicholas,
Thank you for letting us know that you had a great stay and we hope to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
HSRC REVIEW
by Granite Falls NC
★★★★☆ 4 of 5
Overall Comment
Satisfied, the extra fees would have me rethink staying here again
Submitted on Mar 31, 2022
Response from Holiday Surf and Racquet Club
Hi Humbert,
Thank you for staying with us at Holiday Surf & Racquet Club. We are happy to hear that you were satisfied with your stay. We are unsure what extra fees you were referring to in your guest review. If you booked directly through our website all fees are stated and there are no extra fees unless you get extra beach service. I do hope this helps. We enjoyed having you as our guest and we hope to host you again.
Holiday Surf & Racquet Club Guest Services Team
Beautiful Room and View
by Sylva NC
★★★★★ 5 of 5
Overall Comment
The condo was decorated in a soothing decor and the view from the private balcony was spectacular. Overall the condo was very nice and all extremely clean. I was disappointed that the A/C would not go below 72 degrees and being the property was managed by the owner we had to purchase umbrella and chairs that were not included with the room price (56.00/day). I would stay there again, however, it just would have been nice to know that fact in advance.
Submitted on Mar 22, 2022
Response from Holiday Surf and Racquet Club
Hi Kimberly,
Thank you for staying with us at Holiday Surf & Racquet Club. We really appreciate your feedback. Any unit managed by Holiday Surf & Racquet Club does come with one complimentary beach service set for the duration of a guest's stay. If an extra set is needed then the guest would pay for the extra set. At the time of your stay, you did let us know about your friends that stayed in a unit that wasn't managed by us on the 7th floor. Guest that book rentals that aren't managed by us, unfortunately, would have to pay for beach service. We are sorry for any confusion. You are a valued guest and we would love to host you again.
Holiday Surf & Racquet Club Guest Services Team
Nice place
by Appleton WI
★★★★☆ 4 of 5
Overall Comment
Even though there was a lot of construction going on, it was still very nice. They kept everyone very informed of what was going on each day.
Still a little nervous riding the elevators. They’re very old & make a lot of strange sounds. One day they weren’t working at all..... had to walk up 7 flights of stairs. ��
Submitted on Mar 16, 2022
Response from Holiday Surf and Racquet Club
Hello Michelle,
Thank you for staying with us at Holiday Surf & Racquet Club. Thank you for being patient with us during the renovations of the property. We do apologize for any inconvenience during your stay. Our elevators are current with inspections and we do have regular maintenance to the elevators to make sure they are well maintained. We have new doors to the elevators and the elevator button panels have been recently replaced. Sometimes when the elevators are being serviced it can be an inconvenience. You are a valued guest and we would love to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
1st time at HSRC - would come back
by Columbia IL
★★★★★ 5 of 5
Overall Comment
Great view beautiful beach and beach set up was great. Unit was perfect for the two of us. Better equipped than expected with beach items - umbrella, chairs, board, sand molds, etc. Of course the provided set up by HSRC was all we needed but the extras were there. Kitchen had a few minor issues with older cabinets that did not affect our stay but we also understand owners are in the process of replacing. Sink had a seal leak upon arrival. Reported to management, went out to eat, upon return sink had been repaired and was fully functional. Very fast response for repair that needed to be done ASAP! Kitchen was well equipped with dishes/pots/pans/utensils. Coffee pot & toaster. Very comfortable bed. We had everything we needed for a comfortable relaxing vacation.
Submitted on Oct 20, 2021
Response from Holiday Surf and Racquet Club
Denise,
Thank you for staying with us at Holiday Surf & Racquet Club. We are pleased to hear that you had a comfortable and relaxing vacation. We enjoyed having you as our guest and we hope to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Holiday Surf and Racquet review
by MABELVALE AR
★★★★★ 5 of 5
Overall Comment
The beach was amazing as always! Room was comfortable, could have used a few updates. Needs fan in bathroom, ceiling fan and lights in bedroom, cabinet vinyl is peeling, needs a new screen door. Other than that the room was nice.
Submitted on Sep 27, 2021
Response from Holiday Surf and Racquet Club
Davanne,
Thank you so much for taking the time to leave us a review. We very much appreciate your feedback and suggestions. We have sent this review to upper management for further review. You are a valued guest and we hope to have the chance to welcome you back soon.
Holiday Surf & Racquet Club Guest Servies Team
Great view and location
by Ridgway IL
★★★★★ 5 of 5
Overall Comment
Great place to stay. The beach is so nice, well kept. Love that they have their chairs and umbrellas laid out so everyone gets a view. Room and view were perfect. Nice pool area. Great location Only complaint is they only had 2 washing machines and linen exchange 2 days a week. Everytime I tried to use the laundry the machines were was impossible to have clean towels the entire time with little kids in the sand all the time, which is a little gross.
Submitted on Jun 20, 2021
Great Location & Accommdations
by Loganville GA
★★★★★ 5 of 5
Overall Comment
We really enjoyed this location and the condominium. The kitchen had all the utensils we would need, and our unit overlooked the pool, tennis courts, shuffle board, and beach. Side note, the coffee pot is a Cuisinart version of a Keurig and has its own reusable coffee pod.
Submitted on Jun 11, 2021
Response from Holiday Surf and Racquet Club
Denise,
Thank you for choosing Holiday Surf & Racquet Club. We are pleased to hear that you enjoyed your stay and we look forward to your next stay.
Holiday Surf & Racquet Club Guest Services Team
Hotel staff at front desk were very helpful as was the security
by Arma KS
★★★★☆ 4 of 5
Overall Comment
Not great, shower was way to hot. Toilet seat was very loose, got locked in room and security guy had to come help us. No ice or trays in freezer. A cooler in closet to take to beach would’ve been nice.
Submitted on Jun 6, 2021
Response from Holiday Surf and Racquet Club
Linda,
Thank you for staying with us at Holiday Surf & Racquet Club. We really appreciate your feedback. We have addressed the issues mentioned above. We have included suggestions of things to bring on our website. Just follow our frequently asked questions link. I hope this information is helpful. You are a valued guest and we hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Disappointed
by Thomasville AL
★★★★☆ 4 of 5
Overall Comment
Last year, we stayed in unit 703 and absolutely LOVED it. This year, 703 was not available for our dates so we settled with unit 706. This unit did not meet our expectations. Of course, the view is fantastic but the bed was extremely uncomfortable. We even chose to sleep on the sofas our 3rd night. The first day, the shower rod and curtain fell while showering. Also, the shower drain does not drain. Unlike unit 703 (our favorite unit), 706 has nothing complimentary in the kitchen like coffee - it is the bare minimum. I would not recommend unit 706 to anyone and will not be returning. I encourage you to check out unit 703!!
Submitted on Apr 20, 2021
Response from Holiday Surf and Racquet Club
Kyle,
Thank you for taking the time to leave us a review. We really appreciate your feedback. We are sorry to hear that you were disappointed with your stay. It seems that the issue with the drain has not been reported and we will have our maintenance team fix this immediately. Also, Thank you for bringing your concerns with the mattress to our attention. We will also take a look at the mattress to see what the best course of action will be. You are a valued guest and we will continue to work hard to improve guest satisfaction. We enjoyed having you as our guest and we hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Excellent in every way
by Russell KY
★★★★★ 5 of 5
Overall Comment
Unit 706 was perfect for my husband and me. Very clean and everything in working order. Appreciated the starter products (like paper towels, TP, etc). Balcony view is very very nice. With just one bathroom, having the full capacity of 4 may be an issue. It's a little hike from the elevator, but carts are available to help you move in/out. We were there during peak rental times and still never had a long wait for the elevators. A huge plus for renting from HSRC is the included beach service (2 chairs and umbrella every day). Go early (7am-8am) and you will have a good choice of which to reserve. Just tag your umbrella and it's yours all day. Come and go as you please. Loved it.
Submitted on Jul 6, 2020
Response from Holiday Surf and Racquet Club
Amy,
Thank you for staying with us at Holiday Surf & Racquet Club. We hope you enjoyed your stay and we hope to host you again soon.
Holiday Surf & Racquet Club Guest Services Team
Duuuude, wheres my beach chairs
by Avon IN
★★★★☆ 4 of 5
Overall Comment
We were told at the time of booking and at check in that we would be able to claim beach chairs and umbrella by using tag system. When we get down to the beach day 1, all chairs and umbrellas are tagged, although a good half of them were unoccupied. Guests were clearly claiming their spots then not using them. Guys on the beach would not make new spots. The next morning my wife goes down early in the morning to claim a spot and the beach guys are nowhere to be found, so she claimed a spot on her own. When we went back down the spot was gone ( apparently it was an owner spot unmarked by anything but different color umbrellas ). Beach kid was rude as **** to my wife. Asked for additional toilet paper ( started with 2 rolls for a 5 day stay ) was told I can go to Winn Dixie and get more. Couch was dirty and had random brown stains.
On a positive note the front desk staff were incredibly patient and helpful
Submitted on Aug 5, 2019
Response from Holiday Surf and Racquet Club
Patrick,
Thank you so much for your feedback. We have been working with the Beach Service Team so there can be better communication with the guest. We do hope we will have the chance to host you and your family again.
Holiday Surf and Racquet Club Guest Services Team
Enjoyed out weekend getaway. Unit 706
by Neely MS
★★★★★ 5 of 5
Overall Comment
Unit #706 was nice, clean place. Perfect for our last minute weekend getaway. Was nothing super fancy but it was just wat we needed to relax and escape for few days. Great view of ocean. Location wasnt far from shops/stores.
Submitted on Jun 13, 2018
Destin 2018
by New Orleans La
★★★★☆ 4 of 5
Overall Comment
Overall everything and everyone were great as usual. except for the unit, its seams it hasnt been updated in a long long time, definitely some must needed upgrades
Submitted on Apr 26, 2018
Condo in need of updating
by Luling Louisiana
★★★★★ 5 of 5
Overall Comment
We have been staying at HS&RC for many years and this condo did not meet our expectations. The condition of the sofa was very poor with no support! We will come back to this property, but not this unit.
Submitted on Oct 16, 2017
Week after Labor Day
by Atlanta GA
★★★★★ 5 of 5
Overall Comment
Very good
Submitted on Sep 13, 2017
Good but disappointing
by Monroe GA
★★★★★ 5 of 5
Overall Comment
This rental was clean and adequate in bath and kitchen. The art was old and cheap but that's ok with me. However, the carpet felt dirty! The sofa and loveseat were old and dirty. It seemed so concerning that I put the extra sheets over it to feel comfortable sitting on it! There was a leak by the patio door that made the carpet squishy wet and the water was never vacuumed during our 4 day stay. We love this property and have visited many times. This unit was very disappointing.
Submitted on Sep 6, 2017
Destin 2017 summer vacation
by Poplar Bluff MO
★★★★★ 5 of 5
Overall Comment
Over all we had a great time and loved being at Holiday surf and Racquet Club.
Submitted on Aug 19, 2017
Recent Stay
by Conway AR
★★★★★ 5 of 5
Overall Comment
It was very good. Room was clean, location was excellent, beach service was easy and view was outstanding. If I had one suggestion would be the addition of a ceiling fan on the balcony.
Submitted on Jul 21, 2017
2017 vacation
by Brunchwig Oh
★★★★★ 5 of 5
Overall Comment
Liked it there especially that it was on the beach and had a good beach view from our balcony .. It was also convenient to restaurants and a grocery store. Overall the unit was clean and comfortable The entry door was a little problem and the pull out trash compartment in the kitchen wouldn't lock in place and kept the cabinet door open, other than that the unit was in good condition. Everyone was friendly and helpful.
Submitted on Jun 14, 2017
Emerald Coast Vacation
by Spring Hill TN
★★★★★ 5 of 5
Overall Comment
Had an enjoyable stay with great weather that week. The ocean front view was
excellent as were the complimentary beach chairs and umbrella. Close to great
restaurants and water parks.
Unit could use a ceiling fan in bedroom to circulate the air
Submitted on Jun 2, 2017
Room 706 Vacation
by Overland Park Kansas
★★★★★ 5 of 5
Overall Comment
We had a great rental experience. We do want to make sure someone is aware that the sliding glass door leaks badly... We had a terrible storm the night we arrived and it was just running through the door and onto the carpet. If you want to contact me I have a video of the leak. They need to be changed out...
Submitted on May 26, 2017